Lead, IT Product Management

We are seeking a highly skilled Lead IT Product Manager to help drive forward the vision, strategy, and delivery of Enterprise Network Services as a Product.

About the role

In this role, you will be responsible for understanding the lifecycle and capabilities of our network platforms—including data center, cloud, WAN, LAN, and emerging connectivity solutions—treating them as products consumed across the enterprise. This is a strategic role that requires product management expertise, strong technical fluency in networking, and the ability to translate enterprise needs into actionable network product features.

Responsibilities

• Product Strategy & Vision
  • Define and communicate the vision for “Network as a Product” that aligns with enterprise digital transformation goals.
  • Build a multi-year roadmap covering connectivity, security, automation, and cloud adoption.
  • Champion a “platform mindset,” ensuring network services are consumable, reliable, and measurable.
• Stakeholder Engagement & Requirements Management
  • Partner with segment CIOs and their leaders, Infrastructure architects, engineering and operations, application teams, and business units to understand needs.
  • Translate stakeholder requirements into prioritized product features and services.
  • Balance competing demands across cost, speed, security, and scalability.
• Delivery & Lifecycle Management
  • Guide cross-functional teams to deliver product capabilities.
  • Establish KPIs and SLAs for network services, ensuring accountability for performance and customer satisfaction.
  • Manage the product lifecycle from concept through retirement.
• Governance & Financial Management
  • Own the business case, financial models, and total cost of ownership (TCO) for network products.
  • Assist in driving vendor strategy aligned to Humana's vision, including collaboration with major providers (e.g., Equinix, MegaPort, Google/Azure/AWS/Oracle connectivity, SD-WAN partners).
  • Ensure compliance with enterprise standards and regulatory requirements.
• Innovation & Continuous Improvement
  • Introduce automation, AI/ML, and observability into network services.
  • Evaluate emerging technologies and pilot their applicability.

Requirements

• 8+ years of product management or IT service ownership experience, ideally in enterprise infrastructure.
• Strong technical understanding of enterprise networking (WAN, LAN, SD-WAN, cloud interconnects, DNS/DHCP/IPAM, firewalls).
• Proven ability to develop and execute roadmaps and strategies for large-scale, mission-critical platforms.
• Demonstrated success managing cross-functional delivery teams in a matrixed organization.
• Excellent communication skills, with the ability to influence executives and translate technical detail into business value.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field (MBA preferred).
• Experience in network modernization initiatives (cloud connectivity, zero-trust, SASE).
• Background in financial management of IT services, including chargeback/showback models.
• Familiarity with Agile practices in infrastructure product delivery.

Location

The candidate must live close to one of our designated IT locations: NYC, NY; Louisville, KY; Tampa, FL; Fort Lauderdale, FL; Dallas/Frisco, TX; Boston, MA; Washington, D.C.; Atlanta, GA; Nashville, TN; Chicago, IL; or Charlotte, NC.

Schedule

Scheduled Weekly Hours: 40

Pay

The pay range reflects a good faith estimate of starting base pay for full-time (40 hours per week) employment at the time of posting. The range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job-related skills, knowledge, experience, education, and certifications.

$126,300 - $173,700 per year. This job is eligible for a bonus incentive plan based upon company and/or individual performance.

Benefits

Humana offers competitive benefits that support whole-person well-being, including:

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave).
• Short-term and long-term disability.
• Life insurance and many other opportunities.