Lead Investigator (Statewide)

About the role

The Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position works within the Office of Investigations department and can be performed from any city in Texas.

Responsibilities

• Assist Department management with monitoring investigations, unit duties, and responsibilities.
• Review requests for investigations.
• Analyze issues/allegations to determine appropriate investigative approach.
• Prepare and review investigation plans; define scope and objective of investigations.
• Determine appropriate use of interview, interrogation, and other investigative techniques.
• Maintain investigative objectivity and impartiality.
• Analyze available data relating to issues/allegations; apply knowledge of relevant state and federal laws, agency policies and procedures.
• Coordinate investigations with appropriate federal, state, and local law enforcement organizations.
• Present testimony and evidence in formal hearings and court proceedings.
• Train and coach investigators, TWC staff, board staff, contractors, or others.
• Perform related work as assigned.

Requirements

• Two years of full-time experience performing auditing or investigating work; or unemployment insurance claims examiner tasks; or gathering of information, interviewing, counseling or in the instruction, demonstration, and interpretation of policies in a public or private enterprise.
• Relevant academic credits may be applied toward experience qualifications for this position.
• Must be a Texas resident or willing to relocate to Texas.
• TWC is not considering applications from individuals who require sponsorship for an employment visa, now or in the future (including H-1B, F-1 (OPT/CPT), or H-4 visas).
• This position is designated as security sensitive according to the Texas Labor Code, Section 301.042.

Skills

• Knowledge of and experience with programs administered by TWC, specifically Child Care and VR.
• Experience developing and presenting training.
• Enjoy coaching and teambuilding.
• Excellent communication; verbal and written skills.
• Experience writing and editing professional documents.

Benefits

• Family Friendly Certified Workplace.
• Defined Retirement Benefit Plan.
• Optional 401(k) and 457 accounts.
• Medical Insurance.
• Paid time