Lead Inventory Team Member

About Chick-fil-A Supply

Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care.

Responsibilities

• Tracks inventory accuracy by completing internal audits and cycle counts and reports out to Leadership, including potential root causes of variances.
• Identify, quarantine, and report damaged, expired or supplier recalled/withdrawn product to assure it is accurately captured and removed from inventory.
• Ensure pick availability by responding to and finding a solution for any issue with a location error, product attributes, or location attributes.
• Maintain warehouse slot integrity, including slotting new or seasonal items.
• Effectively profile and slot SKU’s based on sales forecasts, velocities as well as product dimensions.
• Provides oversight of multiple programs such as: Claims, Disposals, Donations, Replenishment, Cycle Counts, and Inventory Adjustments, and assist in developing any related policies and procedures.
• Investigate inventory discrepancies, troubleshoot root cause and work with the Operations Team for a feasible solution.
• Identify process improvements throughout the Distribution Center that will increase inventory accuracy while balancing productivity.
• Works cross-functionally with the Restaurant Services team, Supply Planning team, and Centralized Transportation team.
• Provides front-line support for WMS, including issue resolution, system change or workaround communications, and low-level configuration needs.
• Acts as WMS liaison between DC and ETS by recording feedback and formulating requirements for future enhancements and acting as POC for work stoppages and contingency.
• Perform special assignments as requested.

Requirements

• High School degree or equivalent
• 2 years of warehouse experience
• Deep understanding of all operational flows in the warehouse
• Thorough knowledge of systemic documentation and configuration
• Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications.
• Logical and analytical skills
• Intermediate proficiency of computer skills; working knowledge of MS Word, Excel, Outlook
• Familiarity and comfort with navigating and executing in the WMS system
• Proven record of working independently with little oversight
• Exceptional attention to detail and highly organized
• High degree of initiative and urgency
• Self-Starter and comfortable with ambiguity
• Proactive problem solver that is solutions oriented
• Work in extreme temperature conditions for extended periods of time (0 degrees Fahrenheit)
• Complete physically demanding work, including frequently lifting up to 50 pounds and occasionally moving with mechanical assistance up to 2,000 pounds
• Reach, bend, and stoop while performing work
• Work while standing for several hours at a time
• Prepare for a flexible schedule including weekends, holidays and rotating shifts

Preferred Qualifications

• 3+ years of warehouse experience
• Experience in inventory control, claims management, or similar job function
• Material handling equipment proficiency