Lead Inventory Management Specialist

About the role

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work in integrated lab services, support, and supply management. Through Unity Lab Services, you’ll use intuitive electronic systems and mobile scanning tools to ensure orders move efficiently from dock to desk. This role primarily involves working independently at customer sites, which may include areas with chemical-based allergens like penicillin and tetracycline.

Schedule

Monday - Friday, 1:30pm - 10pm (Second Shift / Afternoons). Overtime work may also be necessary.

Responsibilities

• Use handheld RF scanners and mobile app for replenishments, stock rotation, cycle counts, order entry, returns, and back-order processing.
• Own customer interactions via email and phone, assisting internal partners to resolve questions and build trust.
• Lead site-level projects, define action plans, and drive timely completion.
• Participate in presentations and business reviews with clear insights and recommendations.
• Serve as a trainer and subject-matter expert (SME), developing and delivering training materials.
• Monitor stock levels, recognize events, troubleshoot process failures, and perform root cause analysis.
• May perform other duties as assigned by the Supervisor.

Requirements

• High school diploma or equivalent required; Associate's degree preferred.
• 3+ years of experience in customer-facing, retail stocking, warehouse operations, or inventory control roles.
• Experience with ULSIM and DFO/MF systems, and PowerBI is preferred.
• Must successfully complete Thermo Fisher’s pre-employment screening (including background check and drug test) and any customer-mandated screening, credentialing, or badging requirements.

Skills

• Self-starter who works independently, supports team efforts, and can act as backup for supervisory tasks.
• Experienced in training peers, serving as a subject-matter resource, and collaborating with cross-functional teams.
• Familiar with operational metrics and performance tracking, with strong time management and prioritization skills.
• Effective communicator, adaptable to operational changes, and focused on quality, efficiency, and problem-solving.

Environmental Conditions

• Able to lift 40 lbs. without assistance (regularly 30-40 lbs, up to 50 lbs occasionally) and use equipment like pushcarts and forklifts to move up to 100 lbs.
• Adherence to all Good Manufacturing Practices (GMP) Safety Standards.
• Cleanroom environment: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, or facial hair allowed.
• Personal Protective Equipment (PPE) required: safety glasses, gowning, gloves, lab coat, ear plugs, etc.
• Exposure to strong odors (chemical, lubricants, biological products), hazardous/toxic materials, and various outside weather conditions.
• Frequent standing, walking, and manual material handling, sometimes in varied temperature environments.
• Laboratory, office, and warehouse settings.

Benefits

• Comprehensive healthcare coverage.
• Paid holidays.
• Tuition reimbursement.
• Additional employee benefits and development prospects.