Lead - International Sales Operations

Essential Job Duties and Responsibilities

• Work with HQ teams by providing data, reporting and input to influence better business outcomes.
• Provide support to internal and external sales leaders.
• Lead the completion of price submission via CM and SharePoint tools as well as evaluating customer loads and freight requirements.
• Compiling and updating pricelist product pictures.
• Aiding in the preparation for sales meetings, customer appointments and presentations.
• Facilitating and accurately completing new customer set-up checklist across cross-functional teams.
• On-boarding new customers and reviewing vendor guidelines to understand cost implications, cost-to-serve deviations and EPR requirements to address unique product requirements such as pre-ticketing, stickering, etc.
• Maintaining and updating rep group contact information.
• Ongoing maintenance of the excess inventory file.
• Working closely with customer service representatives and logistics team to ensure sales orders, purchase orders and documentation are expedited to help facilitate on-time shipment of orders.
• Aiding in the communication and training with external reps as needed.
• Liaison with various departments to facilitate timely requests and process bottlenecks (e.g., pricing discrepancies, timely PI turn around, customer requests).
• Leading the submission and tracking of PFR and SUM forms.
• Liaison with the product management team to support requests and questions from sales.
• Leading the submission of CoOps in Trade Management.

Minimum Requirements and Qualifications

• Bachelor’s Degree or equivalent experience.
• At least 3 years of work experience in consumer products goods company, sales support and/or operations.
• Possess a pro-active attitude and exceptional organizational skills.
• Ability to work independently and with cross functional teams.
• Effective communicator and must show the initiative and motivation necessary to complete job functions.
• Advanced proficiency with MS Office, including Excel (e.g., pivots, advanced formulas) & PowerPoint.

Preferred Qualifications

• Working system knowledge of Oracle.
• Strong experience working in models that influence pricing, assortment and merchandising decisions.
• Proven track record of delivering above expectations without direct authority in a result-oriented culture.

Working Relationships & Environment

• Internal stakeholders will include Sales, Customer Service, Finance, IT and Supply Chain.

Travel Requirements

Will require some evening calls with Asia team.

What We Offer

• Medical
• Dental
• Vision
• Life Insurance
• Short term & Long-term disability
• Accidental death insurance
• Supplemental life insurance
• Company paid holidays
• Flexible Spending Accounts