Lead Installation Plumber

BENEFITS

• Paid Holidays
• Paid Vacation
• Continuous Training
• Career growth
• Insurance & Retirement

Responsibilities

• Install complete plumbing systems including tankless water heaters, tank water heaters, filtration systems, etc.
• Utilizes Straight Forward Pricing (including all company approved forms) correctly on each call
• Tests each aspect of the job before leaving a home to make sure everything is working properly. Ensures the job was indeed completed correctly and eliminates unnecessary callbacks after the job is finished
• Explains each service performed to the client each time a job is completed. Ensures clients are 100% satisfied with all work
• Wears floor savers while in the client’s home and maintains a neat work area
• Conveys a safety-conscious attitude, both on the job and while driving
• Maintains cleanliness inside and outside of vehicles at all times
• Diagnose and repair various plumbing issues
• Perform maintenance on various plumbing systems
• Maintain work truck
• Exceptional customer service
• Operating job site in a clean, safe, and efficient manner

Requirements

• High school diploma or GED certificate
• 5-10 years of experience preferred, 3-5 years acceptable (verifiable)
• Good communication skills
• Experience with various plumbing systems, including hydronic heating systems, high efficiency water heaters, sanitary sewer systems, and water treatment
• Clean, organized, and forward thinking
• Good problem solving skills
• Willing and eager to learn with good work ethic
• Willing to work in a structured environment and follow company policies and guidelines
• Driver's license/good driving record
• Able to work both independently and as part of a team
• Positive attitude
• Ability to pass background check and drug test
• Experience working within a Franchise system
• Experience using Service Titan CRM

Skills

• Sales and Customer Service
• Certificates and training for various brands and equipment

Qualifications

• Lead Installation Plumbers are considered senior level and will operate their own company provided truck