Lead, Inside Sales

About the role

Serves daily as the first point of contact for a team of Specialists, Inside Sales and will mentor and guide each rep to help them grow in their role.

Responsibilities

• Uses goals directed by the Regional, Market Segment and Mgr, Sales Operations to orchestrate, implement and report on sales campaigns, prioritize daily activities, field questions and ensure activity bottlenecks and service challenges are resolved.
• Responsible for sales and profitability growth of existing account relationships as well as growing new customer counts in an assigned territory and market segment.
• Proactively consults a designated base of accounts to optimize order frequency and product selection, develop relationships with key brands' properties, and help customers with their orders, leveraging order guides and pricing tools.
• Maintains and services multiple tiers of accounts by leveraging CRM system and sales and service tools and resources to ensure comprehensive account coverage.
• Works as a team member with Field AEs, OpCo and CORE Service team members, and as a part of a defined Market Segment support team, to complete a variety of responsibilities at any time to best serve customers, colleagues and the company.
• Qualifies and assigns leads to Inside and Field Sales team members.
• Helps orchestrate, implement and report on sales campaigns, prioritize daily activities, field questions and ensure activity bottlenecks and service challenges are resolved aligned with the Mgr, Sales Operations.
• Provides updates, ideas, and feedback to help the team surpass sales and service expectations.
• Participates in onboarding and ongoing training, enablement, and inspirational motivations to accomplish target objectives.
• Grows new customer counts by prospecting new and regained sales opportunities as well as referrals.
• Presents products and promotions to new and existing customers.
• Oversees new account set-ups to completion.
• Ensures account onsite hardware delivery and resets and product order processes run smoothly.
• Leverages CRM tools and resources to manage daily activities and sales forecasting.
• Reaches and exceeds existing account and new customer sales and growth goals.
• Builds relationships with key brands customers to uphold national brand service commitments.
• Qualifies and assigns leads to Inside and Field Sales team members.
• Works with OpCo and Core service team members to resolve customer service cases.
• Be a Subject Matter Expert (SME) of Vistar benefits statements, competitive positioning, sales process, leveraging selling tools and resources, and working alongside regional team members to best serve customers.
• Performs other related duties as assigned.

Qualifications

• Required Education: High School Diploma/GED or Equivalent
• Required Experience: 2-4 Years experience in sales, marketing or related area
• Proficient in Microsoft Office
• Excellent communication skills
• Strong customer service skills
• Able to adjust to a fast-paced environment