Lead Infrastructure Engineer - Retail Branch Change Execution
JPMorganChase · Columbus, OH · 1 mo ago
On-siteInformation TechnologyFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the job description.
The description includes:
- Intro paragraph: "Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies. As a Lead Infrastructure Engineer at JPMorganChase within the [insert LOB or sub LOB], you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise."
That's prose about the role. Could be "About the role" section.
- Responsibilities: bullet list (though not bullet but sentences separated by periods). We need to extract each responsibility as list items.
List of responsibilities:
- Ensure reliable & secure patch and software deployment to ~70,000 devices in our Retail Branches minimal interruption of service to our customers.
- Drive workstreams or projects consisting of one or more infrastructure engineering technologies, with a primary focus on enterprise software deployment.
- Architect and implement changes across platforms to resolve issues and modernize technology processes.
- Design, develop, and troubleshoot creative solutions for complex technical problems.
- Lead automation initiatives using scripting/programming (Python, PowerShell, .NET) and utilizing GitHub/CoPilot AI/Agentic AI to fully automate software delivery and operational solutions.
- Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
- Consider upstream/downstream data, systems, and technical implications; advise on mitigation actions.
- Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.
- Ensure automated software and security delivery/updates for enterprise platforms.
- Collaborate with cross-functional teams to ensure seamless integration and performance excellence.
- Mentor junior engineers and contribute to knowledge sharing within the team.
We need to preserve all substantive info.
- Required Qualifications, Capabilities, And Skills: list.
Let's extract:
- 5+ years of experience in infrastructure engineering, software deployment, or related fields.
- Deep knowledge of three or more areas of infrastructure engineering such as: deployment practices, automation + hardware, networking, databases, integration, scaling, resilience, or performance assessments.
- Experienced knowledge of infrastructure technology and scripting/programming languages (e.g. Python, PowerShell, .NET, etc.)
- Proven experience leveraging AI and agentic AI to automate and develop enterprise software delivery solutions.
- Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
- Strong understanding of cloud infrastructure and multiple cloud technologies, with the ability to operate in and migrate across public and private clouds
- Demonstrated ability to develop technical and cross-functional knowledge outside of the product domain.
- Excellent problem-solving skills and ability to execute creative solutions for technical challenges.
- Strong communication and collaboration skills.
- Preferred Qualifications, Capabilities, And Skills: list.
- Experience deploying enterprise software solutions in large-scale environments.
- Experience with ServiceNow, Jira, or similar change management and automation tools.
- Experience with Dynatrace or Splunk
- Familiarity with security best practices for enterprise software delivery.
- Experience leading automation projects using AI/agentic AI.
- Advanced certifications in infrastructure engineering, cloud technologies, AI, SRE, or Software deployment tools.
- About Us: paragraph about JPMorganChase, benefits etc. This includes benefits description: "We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process."
Thus we have content for Benefits and Pay sections.
- Pay: mention base salary determined based on role, experience, skill set and location; eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in cash and/or forfeitable equity.
- Benefits: list of benefits.
- Schedule: not mentioned. No schedule info. So we should not create Schedule section.
- About Us could be separate section maybe "About the company" but we only have headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. The instructions say use
. Ensure we keep the exact phrasing.
Let's list them:
- Ensure reliable & secure patch and software deployment to ~70,000 devices in our Retail Branches minimal interruption of service to our customers.
- Drive workstreams or projects consisting of one or more infrastructure engineering technologies, with a primary focus on enterprise software deployment.
- Architect and implement changes across platforms to resolve issues and modernize technology processes.
- Design, develop, and troubleshoot creative solutions for complex technical problems.
- Lead automation initiatives using scripting/programming (Python, PowerShell, .NET) and utilizing GitHub/CoPilot AI/Agentic AI to fully automate software delivery and operational solutions.
- Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
- Consider upstream/downstream data, systems, and technical implications; advise on mitigation actions.
- Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.
- Ensure automated software and security delivery/updates for enterprise platforms.
- Collaborate with cross-functional teams to ensure seamless integration and performance excellence.
- Mentor junior engineers and contribute to knowledge sharing within the team.
Note some start with capital verb, some with "Uses", "Applies". Keep as is.
Requirements list (required qualifications):
- 5+ years of experience in infrastructure engineering, software deployment, or related fields.
- Deep knowledge of three or more areas of infrastructure engineering such as: deployment practices, automation + hardware, networking, databases, integration, scaling, resilience, or performance assessments.
- Experienced knowledge of infrastructure technology and scripting/programming languages (e.g. Python, PowerShell, .NET, etc.)
- Proven experience leveraging AI and agentic AI to automate and develop enterprise software delivery solutions.
- Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
- Strong understanding of cloud infrastructure and multiple cloud technologies, with the ability to operate in and migrate across public and private clouds
- Demonstrated ability to develop technical and cross-functional knowledge outside of the product domain.
- Excellent problem-solving skills and ability to execute creative solutions for technical challenges.
- Strong communication and collaboration skills.
Qualifications list (preferred):
- Experience deploying enterprise software solutions in large-scale environments.
- Experience with ServiceNow, Jira, or similar change management and automation tools.
- Experience with Dynatrace or Splunk
- Familiarity with security best practices for enterprise software delivery.
- Experience leading automation projects using AI/agentic AI.
- Advanced certifications in infrastructure engineering, cloud technologies, AI, SRE, or Software deployment tools.
Benefits list: from benefits paragraph.
Benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
We can make each as list item.
Thus:
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
- More (maybe keep "and more" as item? Could just list the specific ones and note "and more". We'll include as item "and more" maybe not needed. Better to list the specific ones and note "and more" as part of description. We'll just list the specific ones and add "and more" as a separate item? Might be redundant. We'll include as item "and more" to preserve.
Pay paragraph: "We offer a
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the job description.
The description includes:
- Intro paragraph: "Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies. As a Lead Infrastructure Engineer at JPMorganChase within the [insert LOB or sub LOB], you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise."
That's prose about the role. Could be "About the role" section.
- Responsibilities: bullet list (though not bullet but sentences separated by periods). We need to extract each responsibility as list items.
List of responsibilities:
- Ensure reliable & secure patch and software deployment to ~70,000 devices in our Retail Branches minimal interruption of service to our customers.
- Drive workstreams or projects consisting of one or more infrastructure engineering technologies, with a primary focus on enterprise software deployment.
- Architect and implement changes across platforms to resolve issues and modernize technology processes.
- Design, develop, and troubleshoot creative solutions for complex technical problems.
- Lead automation initiatives using scripting/programming (Python, PowerShell, .NET) and utilizing GitHub/CoPilot AI/Agentic AI to fully automate software delivery and operational solutions.
- Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
- Consider upstream/downstream data, systems, and technical implications; advise on mitigation actions.
- Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.
- Ensure automated software and security delivery/updates for enterprise platforms.
- Collaborate with cross-functional teams to ensure seamless integration and performance excellence.
- Mentor junior engineers and contribute to knowledge sharing within the team.
We need to preserve all substantive info.
- Required Qualifications, Capabilities, And Skills: list.
Let's extract:
- 5+ years of experience in infrastructure engineering, software deployment, or related fields.
- Deep knowledge of three or more areas of infrastructure engineering such as: deployment practices, automation + hardware, networking, databases, integration, scaling, resilience, or performance assessments.
- Experienced knowledge of infrastructure technology and scripting/programming languages (e.g. Python, PowerShell, .NET, etc.)
- Proven experience leveraging AI and agentic AI to automate and develop enterprise software delivery solutions.
- Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
- Strong understanding of cloud infrastructure and multiple cloud technologies, with the ability to operate in and migrate across public and private clouds
- Demonstrated ability to develop technical and cross-functional knowledge outside of the product domain.
- Excellent problem-solving skills and ability to execute creative solutions for technical challenges.
- Strong communication and collaboration skills.
- Preferred Qualifications, Capabilities, And Skills: list.
- Experience deploying enterprise software solutions in large-scale environments.
- Experience with ServiceNow, Jira, or similar change management and automation tools.
- Experience with Dynatrace or Splunk
- Familiarity with security best practices for enterprise software delivery.
- Experience leading automation projects using AI/agentic AI.
- Advanced certifications in infrastructure engineering, cloud technologies, AI, SRE, or Software deployment tools.
- About Us: paragraph about JPMorganChase, benefits etc. This includes benefits description: "We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process."
Thus we have content for Benefits and Pay sections.
- Pay: mention base salary determined based on role, experience, skill set and location; eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in cash and/or forfeitable equity.
- Benefits: list of benefits.
- Schedule: not mentioned. No schedule info. So we should not create Schedule section.
- About Us could be separate section maybe "About the company" but we only have headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. The instructions say use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content to these headings.
We have:
- About the role: intro paragraph.
- Responsibilities: list.
- Requirements: maybe Required Qualifications? Could be "Requirements". The posting has "Required Qualifications, Capabilities, And Skills". That fits Requirements.
- Qualifications: maybe Preferred Qualifications? Could be "Qualifications" but we already used Requirements for required. Could have both Requirements and Qualifications sections. The instruction list includes both Requirements and Qualifications as separate possible headings. So we can put Required under Requirements, Preferred under Qualifications.
- Skills: maybe we could combine skills but we already have skills in required and preferred. Could still have a Skills section but might be redundant. Better to not create thin sections. Since we already have Required and Preferred covering skills, we could omit Skills section. However we need to decide: The instruction says prefer a few substantive sections over many thin ones. So we can combine required and preferred into one "Requirements" maybe? But they asked to use headings list; we can choose to include only those with real content. We have content for About the role, Responsibilities, Required Qualifications, Preferred Qualifications, Benefits, Pay. That's six sections.
We should not include Skills if no distinct content beyond what's already covered.
Thus sections:
About the role
About the role
...
Responsibilities
- ... ...
Requirements
- ... ...
Qualifications
- ... ...
Benefits
- ... ...
Pay
...
We must not repeat job title as heading. Not include Job ID etc. We must remove boilerplate: EEO, equal opportunity, etc. Also remove "About Us" maybe we incorporate into Benefits/Pay? Actually About Us includes description of company and benefits. We already extracted benefits and pay. The rest of About Us (history, etc.) could be considered boilerplate? It's substantive but not in headings list. Could we include as a section? Not in allowed headings. Probably we should omit it because not requested. The instruction: "Use