Lead Infrastructure Engineer-Capacity Management

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. We value diverse perspectives and are committed to fostering an inclusive environment where everyone can thrive and contribute to impactful solutions.

About the role

As a Lead Infrastructure Engineer-Capacity Management at JPMorgan Chase within the Corporate Technology Information Management team, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.

Responsibilities

• Analyze capacity and performance data across infrastructure and applications
• Create capacity management reports, identify infrastructure hotspots, and recommend upgrades/downgrades
• Design, build, and maintain analytical models for capacity forecasting, risk analysis, and other ad-hoc business needs
• Deliver increased automation and tooling capability across capacity management
• Collaborate with internal stakeholders to gather and understand capacity requirements
• Present modeling recommendations to technical and non-technical audiences

Requirements

• Formal training or certification in infrastructure engineering concepts, and 5+ years applied experience
• Expertise in infrastructure operations and technical infrastructure including virtual servers, Kubernetes, and Pivotal Cloud Foundry (PCF)
• Expertise in data analysis, reporting, and visualization, including Excel, Tableau, and Grafana
• Experience in capacity management and designing and implementing capacity models to forecast resource needs and optimize data platform performance
• Experience using monitoring and observability tools such as BMC Truesight, Dynatrace, AppDynamics, or similar platforms to analyze system performance and ensure reliability
• Knowledge of statistical techniques to analyze data and support decision-making
• Experience coding with one or more modern programming languages such as Java or Python
• Experience developing and applying time series models such as ARIMA, Prophet, or similar methods to forecast trends and patterns in data

Skills

• Experience building agentic AI systems that automate complex workflows, and leveraging foundation models (OpenAI, Gemini, Claude, Grok, etc.)
• Experience with Python, RAG, LangChain, LangGraph, or similar AI frameworks

About Us

JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching

Base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. Additional details about total compensation and benefits will be provided during the hiring process.