Lead IG Consultant – Conflicts and Intake

About the role

Drive high-impact legal tech projects with top-tier clients. Partner with some of the world’s most prestigious law firms to deliver solutions that redefine how legal teams work. This position will be pivotal in the foundation and growth for our IG (Information Governance) practice.

Responsibilities

• Consult with law firms on Conflicts and Intake policies, procedures and workflows, and other areas of knowledge, such as Outside Counsel Guidelines management, etc.
• Support the business development and sales process with your expert SME knowledge and pre-sales positioning for Conflicts and Intake.
• Implement Intapp solutions such as Intake, Conflicts, Walls, Flow, Terms, and Time, in conjunction with eSentio technical team members.
• Develop thought leadership content on the topics of Conflicts, Intake and any other areas of expertise, such as Outside Counsel Guidelines management, etc.
• Work closely with Intapp to stay abreast of product changes and roadmap, and to support clients during projects.
• Assist in the preparation of Conflicts and Intake oriented proposals, project implementation plans and presentations prior to sale.
• Ensure client satisfaction with assigned projects, in conjunction with the project management team and leadership.
• Network with law firm Conflicts and Intake experts to support the business development process.
• Obtain certifications for relevant Intapp and other technologies.

Requirements

• Conflicts and Intake SME with 5+ years of experience in-house at a law firm in conflicts, intake or similar role, and/or 5+ years of experience as a consultant focusing on conflicts and intake using Intapp.
• Strong business process analysis skills, understanding how conflicts and intake work for law firms, and how law firms are structured and work culturally.
• Pre-sales experience and swagger. Must understand buyer profiles, what matters at the operational level of firms, how to speak in the client voice (versus internal voice), and support the sales process.
• Credibility w/ Intapp (proven track record of client delivery/execution success) at current firm, or as an advisory consultant.
• Experience with billing hours, tracking time, and managing a billable hour quota.
• Intapp certifications for Conflicts, Intake, Terms and/or Walls is preferred but not mandatory.

Qualifications

Competitive salary + bonus structure, medical, dental, life, and disability coverage, simple IRA with company contributions, generous PTO and holidays, annual incentive trips for top performers, fun, inclusive, and innovative team environment.