Lead Housekeeper
Westminster Canterbury Richmond · Richmond, VA · 1 mo ago
Management$17.03–$21.58/hrFull-time
About the role
The Lead Housekeeper provides cleaning services according to established schedule and productivity standards to ensure the facility is maintained according to corporate policies, housekeeping guidelines and individual resident needs or requests while directing or leading the work of others. Full-time Day shift 8 am to 4:30 pm, Monday-Friday, every 3rd weekend.
Responsibilities
- Lead and direct staff in absence of supervisor and assist in overall daily operations of assigned area
- Clean and sanitize all assigned areas
- Assist with functions by setting up and breaking down equipment
- Make beds according to departmental standards for assigned areas
- Complete daily assignments to provide customer satisfaction and compliance with regulatory requirements
- Conduct on-going training throughout department to meet regulatory requirements and optimize customer service
- Recognize individual staff members for success of the department
- Distribute supplies and products on weekly basis required to perform job duties
- Comply with departmental on-call service to provide after-hour service
- Assist with residential and staff moves to meet established timelines
- Act as a liaison with management and front-line staff to meet day-to-day performance
- Communicate with management staff regarding information related to staff performance evaluations
- Assist in developing, teaching and training skill sets to housekeeping staff
- Promote cooperation among team members
- Additional duties as assigned
Requirements
- Ability to stand, bend, stoop, reach and kneel for long periods of time
- Ability to lift 25 pounds without assistance, 26+ pounds with manual or mechanical assistance
- Ability to push/pull up to 25 pounds unassisted
- Ability to climb a ladder
Qualifications
- High School Diploma or equivalency
- Basic computer skills to include Microsoft Office
- Knowledge of OSHA requirements
- Five years general housekeeping experience
- Two years of leadership experience
Skills
- Knowledge of OSHA requirements
- Operate equipment used in variety of housekeeping trades
- Demonstrated ability to direct the work of others
- Ability to communicate effectively; to collaborate with team members and other departments
- Make decisions based on objective analysis of situation
- Ability to read work assignments and to communicate with residents/staff through verbal and written instructions
- Ability to work independently
Benefits
- Gated community with 24-hour security and free covered parking
- Comprehensive benefits package including health, vision, dental, life insurance and company paid short/long term disability insurance
- Financial Wellness: Access your earnings ahead of pay day with Branch; save for your future with our 403(b)-tax deferred retirement savings plan offering company match and eligibility for additional annual core contribution to your retirement savings; HSA/FSA tax-advantaged accounts to save or spend on healthcare and eligible expenses; PTO Sell Back benefit
- Paid Time Off: Can be earned by both full and part-time employees
- Work Life Balance: Full time/Day hours
- Total Wellness support for the mind, body and spirit through our Employee Assistance Program, employee fitness and onsite wellness offerings and pastoral care programming and support
- On-Site Amenities! Including a fitness center with pool and group fitness classes, on-site banking, employee dining room, coffee shop and salon
- Award-winning Child Development Center offering early childhood education and care for infants through school-age programs with waitlist priority and a generous employee discount for both full and part-time employees
- Educational Assistance: We support your continuing education and career advancement by offering tuition scholarship opportunities for full-time, part-time and PRN employees
Pay
The hiring range for this position is $17.03 to $21.58. Actual compensation depends on experience, skills, and internal equity.