Lead Health Information Specialist

About the role

Join Datavant, a leading data collaboration platform for healthcare, where you'll process patient health information requests, maintain confidentiality, and support the healthcare ecosystem.

Responsibilities

• Process medical record requests by taking calls from patients, insurance companies, and attorneys.
• Maintain confidentiality and security with all privileged information.
• Manage patient health records and ensure compliance with HIPAA standards.
• Create digital images of paperwork to be stored in the electronic medical record.
• Respond to requests for patient records, both within the facility and by external sources.
• Assist with administrative duties such as handling faxes, opening mail, and data entry.
• Participate in project teams and committees to advance operational strategies and initiatives.
• Lead training sessions for timely staff development.
• Assist with Quality Assurance tasks as directed by management.
• Other duties as assigned.

Requirements

• High School Diploma or GED.
• Must be 18 years of age or older.
• Ability to commute between locations as needed.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Able to work with minimum supervision responding to changing priorities and role needs.
• Able to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.
• Presentation skills for small group settings.
• Forward thinking and ability to problem solve.

Qualifications

• 2+ years Health Information related experience preferred.
• Meets and/or exceeds Company’s Productivity Standards.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.

Skills

• Attention to detail for medical records.
• Medical privacy regulations.
• Data entry skills.
• Customer service skills.
• Problem-solving skills.

Benefits

• Paid time off.
• Health, Vision, and Dental Insurance.
• 401(k) Savings Plan.
• Tuition Assistance.

Pay

Commensurate with experience.

Schedule

Full-time: Monday-Friday 8:00 AM-4:30 PM CST.

Benefits

• Paid time off.
• Health, Vision, and Dental Insurance.
• 401(k) Savings Plan.
• Tuition Assistance.

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