Jobs · Michigan

Lead Health & Benefits Consultant

Mercer · Southfield, MI · 1 mo ago
HybridFull-time

About the role

This role will be based in Southfield or Grand Rapids, Michigan. This is a hybrid role that has a requirement of working at least three days a week in the office.

Responsibilities

  • Manage and advise client accounts for employers 2000+ lives regarding their medical, dental, life, and disability benefit plans and programs.
  • Negotiate with benefits carriers and vendors to secure health and welfare plan coverage, acting as the primary consultant and relationship manager for our clients.
  • Lead complex client engagements, managing overall service delivery, strategy, financial evaluations, plan design, renewals, business placements, benchmarking, and other studies.
  • Develop sophisticated benefits design and renewal strategies, driving the creation of tools and solutions to address complex client issues.
  • Determine the full scope of services provided to clients and set roles/responsibilities within the client team.
  • Effectively communicate Mercer's position on the latest industry trends to clients.
  • Be accountable for revenue and profitability for client accounts and projects.
  • Monitor project success in terms of scope, budget, timeliness, and client satisfaction.
  • Generate sales by expanding revenues from existing clients and leading prospecting efforts with new clients.
  • Set strategic direction and create demand for new products/services in the marketplace.
  • Thrive and be motivated by an environment that embraces AI and technology-enabled tools.

Requirements

  • BA/BS degree.
  • Minimum of 8 years of experience in identifying, designing, recommending, and implementing efficient, innovative business solutions to clients' complex healthcare benefits challenges.
  • Renowned expertise and industry reputation in the health & benefits field.
  • Client-facing experience in a consulting environment.
  • Life & Health License.

Qualifications

  • Strong, innovative sales and marketing skills, with the ability to effectively market organizational strengths.
  • Superior analytical and mathematical skills, along with strategic planning, communication, and listening skills.
  • Proven management skills in leading large, complex projects.

Benefits

  • We help you be your best through professional development opportunities, interesting work, and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

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