Lead, Ground Operations

About the role

Thrives in a fast-paced environment that demands quick thinking and physical agility, embracing the challenge of physically tasking work with enthusiasm and resilience.
Navigates technology platforms to manage operational changes, re-routes, and other logistical challenges with ease and efficiency.
Assesses operational needs swiftly and works cross-functionally to orchestrate seamless operations, prioritizing safety, and driving success.
Operates a forklift and potentially a box truck with skill and precision, ensuring the safe and efficient movement of goods and materials as needed.
Works well in a fast-paced environment that is, at times, physically tasking.
Demonstrates strong communication skills to effectively lead a shift.
Stands for extended periods, moves boxes up and down, bends, and frequently lifts objects weighing up to 50 lbs, ensuring physical readiness for the demands of the role.

Responsibilities

• Quickly navigate technology platforms to manage operational changes, re-routes, and other logistical challenges with ease and efficiency.
• Assess operational needs swiftly and work cross-functionally to orchestrate seamless operations, prioritizing safety, and driving success.
• Operate a forklift and potentially a box truck with skill and precision, ensuring the safe and efficient movement of goods and materials as needed.
• Execute with a focus on customer service, providing high levels of support and assistance to our crowd-sourced driver partners and internal teams.
• Works well in a fast-paced environment that is, at times, physically tasking.
• Demonstrate strong communication skills to effectively lead a shift.
• Stand for extended periods, move boxes up and down, bend, and frequently lift objects weighing up to 50 lbs, ensuring physical readiness for the demands of the role.

Requirements

• At least 1 year of previous experience in logistics, operations management, or a related field is preferred.
• Owns a modern smartphone and can navigate apps on a smartphone daily.
• Forklift certification and/or experience operating box trucks is preferred.
• Proficiency in technology platforms and tools relevant to logistics operations.
• Strong problem-solving skills and the ability to thrive in a fast-paced, physically demanding environment.

Qualifications

• Commitment to delivering exceptional experiences to team members and driver partners.
• Willingness to complete a comprehensive background check.
• Willingness to work flexible hours, including nights, holidays, and weekends, as required by operational needs.

Skills

None specifically listed, but strong physical fitness, problem-solving, and communication skills are essential.

Benefits

Competitive equity package, comprehensive medical, dental, and vision coverage, and other benefits such as 401(k) and generous PTO for full-time roles.

Pay

$22 per hour. The pay range is subject to the discretion of the Company.

Schedule

Days - 7am-2pm.