Lead, Ground Operations

About the role

Veho’s mission is to power the future of commerce by making shopping, shipping, and returns seamless for everyone. We are building a modern, end-to-end logistics infrastructure designed entirely for the evolving needs of ecommerce brands and everyday consumers. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy’s, Sephora, and more.

Responsibilities

• Thrive in a fast-paced environment that demands quick thinking and physical agility, embracing the challenge of physically tasking work with enthusiasm and resilience.
• Quickly navigate technology platforms to manage operational changes, re-routes, and other logistical challenges with ease and efficiency.
• Assess operational needs swiftly and work cross-functionally to orchestrate seamless operations, prioritizing safety, and driving success.
• Operate a forklift and potentially a box truck with skill and precision, ensuring the safe and efficient movement of goods and materials as needed.
• Execute with a focus on customer service, providing high levels of support and assistance to our crowd-sourced driver partners and internal teams.
• Works well in a fast-paced environment that is, at times, physically tasking.
• Demonstrate strong communication skills to effectively lead a shift.
• Stand for extended periods, move boxes up and down, bend, and frequently lift objects weighing up to 50 lbs, ensuring physical readiness for the demands of the role.

Requirements

• At least 1 year of previous experience in logistics, operations management, or a related field is preferred.
• Owns a modern smartphone and can navigate apps on a smartphone daily.
• Forklift certification and/or experience operating box trucks is preferred.
• Proficiency in technology platforms and tools relevant to logistics operations.
• Strong problem-solving skills and the ability to thrive in a fast-paced, physically demanding environment.

Qualifications

• Commitment to delivering exceptional experiences to team members and driver partners.
• Willingness to complete a comprehensive background check.
• Willingness to work flexible hours, including nights, holidays, and weekends, as required by operational needs.

Benefits

Veho offers a competitive equity package, comprehensive medical, dental, and vision coverage as well as other benefits such as 401k and generous PTO for full-time roles.

Pay

$22 per hour. The pay range is subject to the discretion of the Company.

Schedule

Anticipated Schedule: 12am-8am (hours and days may vary depending on business needs).