Lead Graphic Designer

About the role

We’re seeking a Lead Product Designer to elevate the quality, strategy, and impact of product design across Givelify’s mobile and web experiences. You’ll drive design excellence, guide cross-functional alignment, and shape end-to-end product vision—from discovery through delivery. In this role, you’ll combine hands-on design leadership with systems-level thinking to create simple, inspiring, and scalable product experiences for our giving community.

The Creative Team

Givelify’s Creative Team produces the experiences that wow our audiences and users. We consistently deliver world-class design and creativity across the entire business, serving our customers in collaboration with product, technology, marketing, support, and operations. This role reports to the Director of Product Design.

Responsibilities

• Drive Product Design Initiatives: Lead design initiatives, imagine novel solutions, and guide cross-functional teams toward cohesive product outcomes. Move fluidly across the entire design process—from problem framing to high-fidelity prototypes—and elevate complexity into elegant simplicity.
• Own End-to-End Design Execution: Ensure successful delivery of product experiences by driving all phases of design work, from discovery and solution ideation to refined interfaces and engineering handoff. Set the standard for quality, clarity, and completeness.
• Optimize Design Operations & Efficiency: Maximize throughput and design velocity by shaping and owning design operations for your scope of work. Establish structure, anticipate needs, remove friction, and scale effective design practices across teams.
• Quality Elevation & Feedback Culture: Continuously raise the bar for design excellence by soliciting, synthesizing, and acting on feedback from stakeholders. Model a culture of “feedback is fuel” to strengthen both the work and the team.
• Apply Human-Centered Design for Major Initiatives: Shape end-to-end product experiences by driving cross-functional conversations, orchestrating user flows, and guiding teams from concept through launch with a deeply human-centered approach.
• Lead Cross-Functional Alignment: Collaborate strategically with Product, Engineering, and senior cross-functional leaders to influence priorities, illuminate trade-offs, and ensure every touchpoint reflects Givelify’s mission and strategic objectives.
• Drive Insight-Informed Decision Making: Embed a deep understanding of Givelify’s audiences and business strategy into design decisions, representing the customer perspective at all times to guide product direction and elevate design quality.
• Advance the Design System & Standards: Drive growth and adoption of the Givelify Design System—ensuring scalable, consistent, and brand-aligned experiences across platforms while coaching teams on best practices.

Key Performance Indicators (KPIs): Creative cycle days, replies per cycle.

Requirements

• Bachelor’s degree.
• Experience working on a native mobile apps team.
• 5+ years of B2C native mobile app experience.
• Expert-level proficiency in Figma, Adobe CC suite, and/or other industry-standard creative tools.
• A portfolio highlighting your best work (include password if applicable).
• Prototyping: Ability to create lo-fi and hi-fi prototypes, knowing when to use each, and embracing an iterative process.
• Languages: English (Spanish a plus).
• Communication: Ability to articulate what makes a good vs. great design and clearly express your design point of view.
• Problem solver who requires very little guidance on projects; thrives in a fast-paced environment.
• Expert-level applied understanding of formal design elements, including typography, layout, balance, and proportion.
• (Bonus) Research: Familiarity with front-end research (light ethnography) and/or ability to facilitate user testing sessions.
• (Bonus) Remote: Experience working with remote teams.

Skills

• Problem-Solving: Resourceful and creative in solving complex issues. Uses sound judgment, data, and collaboration to connect design decisions to brand and business outcomes.
• Integrity: Demonstrates congruence in thought, speech, and action. Trusted to act with courage and do the right thing.
• Collaboration: Fosters productive relationships; values others' opinions, shows appreciation, and seeks to understand different perspectives.
• Customer Focus: Adopts a human-centric approach that meets or anticipates customers' needs when developing solutions.
• Drive for Results: Reliable, resourceful, and tenacious in achieving key desired results.
• Effective Communication: Inspires and aligns through clear, thoughtful dialogue.
• Mentorship: Invests in the growth and success of fellow designers.

Benefits

We take great pride in providing competitive pay, full benefits to help care for you today and in the future, amazing perks (including flexible PTO), and, most importantly, the opportunity to put passion and purpose front and center.

About Givelify

Givelify is the most loved and trusted online and mobile giving platform. Along with its powerful donation management system, it’s the fastest-growing technology for advancing generosity in the world. We instantly connect people to their heart’s impulse to do good with award-winning products and experiences. A global community of over 2 million generous people supports their favorite churches, places of worship, nonprofits, and causes with over $7.5 billion in donations across more than 80,000 organizations. Givelify leads all giving apps on the App Store and Google Play Store with more than 135,000 verified, authentic reviews and an average 4.9 out of 5-star rating.