Lead Global Payments Services Client Account Manager

About the role

Wells Fargo is seeking a Lead Global Payments Services Client Account Manager. In this role, you will lead, manage, and develop payment business activities in multiple and complex markets. Partner with relationship managers to consult on complex specific payment solutions. Coordinate Request for Proposal response and proposal generation. Provide production support on product issues and call on clients to address their business and product needs. Review and analyze complex multi-faceted, large-scale, and long-term business, operational, or technical challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors. Make decisions in complex and multi-faceted situations requiring a sound understanding of the function, policies, procedures, and compliance requirements that influence and collaborate with a broader work team to meet deliverables and drive new initiatives within Global Payments Sales. Collaborate and consult with Global Payments Sales peers, colleagues, and managers to resolve issues and achieve goals. Lead Global Payments Sales projects and serve as a peer mentor.

Responsibilities

• Partner with relationship managers to consult on complex specific payment solutions
• Carefully review and analyze complex multi-faceted, large-scale, and long-term business, operational, or technical challenges
• Provide production support on product issues and call on clients to address their business and product needs
• Coordinate Request for Proposal response and proposal generation
• Make decisions in complex and multi-faceted situations requiring a sound understanding of the function, policies, procedures, and compliance requirements
• Collaborate and consult with Global Payments Sales peers, colleagues, and managers to resolve issues and achieve goals
• Lead Global Payments Sales projects and serve as a peer mentor

Requirements

• 5+ years of Global Payments Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications

• Ability to serve as a strategic advisor and primary contact for key clients
• Experience handling escalations and resolving complex client issues
• Demonstrated ability to identify client needs and recommend solutions
• Strong client relationship management and executive-level communication skills
• Demonstrated expertise managing strategic healthcare client relationships, serving as a trusted advisor to Treasury Managers, Revenue Cycle Leaders, and Finance Executives
• Strong capability to influence senior stakeholders and partner across a large matrixed organization
• Knowledge of complex Treasury Management products and services
• Experience managing complex commercial, middle market, or large corporate client relationships

Job Expectations

• Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired.
• Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Pay Range

$139,000.00 - $239,000.00

Schedule

Hybrid Schedule (3 days in office and 2 days remote)

Location

• Minneapolis, MN - ($153,000 - $239,000)
• Charlotte, NC - ($139,000 - $217,000)
• Jacksonville, FL - ($139,000 - $217,000)

Posting End Date

13 Jul 2026