Lead Fulfillment Associate (Tier 3), IAG1

About the role

The Amazon operations team is looking for Lead Fulfillment Associates with a strong record of achieving results to join the expanding team supporting operations leaders and associates in delivering strong operations results within our fulfillment centers. Lead Fulfillment Associates hold various roles within the Fulfillment Center including, but not limited to: Trainer, Process Assistant and Shipping Clerk. All role types will include performing production duties as needed: pick/pack orders, receive/stow product, ensure inventory accuracy, and unload/load trucks. Lead Fulfillment Associates will also be responsible for communicating instructions to other associates, motivating them and keeping their work areas safe.

Responsibilities

• Performing production duties as needed: pick/pack orders, receive/stow product, ensure inventory accuracy, and unload/load trucks.
• Communicating instructions to other associates, motivating them and keeping their work areas safe.
• Communicate instructions to other associates, motivate them, and keep their work areas safe.
• Manage inbound flow from scheduling appointments to time of receives.
• Work in a team environment with Procurement to administer the flow of non-inventory goods.
• Resolve issues on the Amazon Robotics (AR) floor such as restarting a drive, and help associates at stations with amnesty processing and prevention.
• Provide technical support and tactical execution of the Regulated Waste Procedure, and work in partnership with both Operations and the EHS Teams to maintain compliance while providing oversight over the waste process.
• Monitor overall floor health of the robotic field and lead the safe and effective work dispatch for Amnesty Floor Monitors, while ensuring minimum impact on downstream operations.
• Work closely with the local learning, RME, and operations team, using real-time data and dashboards during shifts to drive standard work practices in supporting the building to achieve daily operational goals.
• Work closely with the ICQA and operations teams in Inbound and Outbound to provide data and analytical support for ACES initiatives, root cause investigation of defects, and support to insure compliance to ICQA-related SoX requirements.

Requirements

• 1+ years of Microsoft Office products and applications experience
• A completed Associate’s or Bachelor’s Degree (preferred)
• 1+ year of leadership experience directly managing others (preferred)
• 1+ year working in a like environment (manufacturing/distribution/warehousing/large retail) (preferred)
• Experience with performance metrics and lean process improvement (preferred)
• Excellent written and verbal communication and interpersonal skills to coach, train and assist team members (preferred)

Qualifications

• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required
• Are 18 years of age or older

Benefits

Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.