Lead Food Services Team Member
Pilot Company · McLeansville, NC · 2 days ago
Customer Service$11.85–$17.25/hrFull-time
Responsibilities
- Maintains Brand and PTC restaurant operational standards
- Executes shift plan
- Follows up assigned tasks
- Affords assistance to management team
- Works hourly positions
- Monitors food prep and register procedures and cash handling policies and processes
- Accountable for hospitality and Speed of Service (SOS) goals at all times according to Brand and PTC Hospitality standards
- Provides direction to team members during shift
- Maintains restaurant cleaning processes and methods
- Maintains labor usage and break policy according to Blue Cube
- Adheres to restaurant plans/objectives as set by Restaurant General Manager
- Assists with training and cross training of team members as directed
- Adheres to all Brand and PTC processes and policies
- Maintains safe working conditions by following all safety and security policies and processes
- Ensures all team members are adhering to Brand and PTC’s dress code standards
- Maintains Brand maintenance processes and methods
- Advises Restaurant General Manager as to performance/discipline problems
- Ensures acceptable execution of suggestive selling, product, food safety and cleanliness standards
- Ensures compliance of Brand and PTC marketing and ensures products are available and fresh
- Works hourly positions
- Other duties as assigned by management
Qualifications
High school diploma or equivalent required. Previous experience in a fast-paced environment preferred. Must have strong communication and customer service skills. Must be able to work flexible hours including weekends and holidays. Must be able to lift up to 50 pounds.
Skills
Customer service skills, multitasking ability, attention to detail, problem-solving skills, and ability to work independently and as part of a team.
Benefits
- Fuel Discount
- Nation-wide Medical Plan/Dental/Vision
- 401(k)
- Flexible Spending Accounts
- Tuition Reimbursement
- Adoption Assistance
- Flexible Schedule
- Weekly Pay
Pay
Starting between: $11.85 - $17.25 / hour
Schedule
Flexible schedule