Lead Food Services Team Member

Responsibilities

• Maintains Brand and PTC restaurant operational standards
• Executes shift plan
• Follows up assigned tasks
• Affords assistance to management team
• Works hourly positions
• Monitors food prep and register procedures and cash handling policies and processes
• Accountable for hospitality and Speed of Service (SOS) goals at all times according to Brand and PTC Hospitality standards
• Provides direction to team members during shift
• Maintains restaurant cleaning processes and methods
• Makes sure labor usage and break policy are adhered to according to Blue Cube
• Ensures restaurant plans/objectives are executed as set by Restaurant General Manager
• Assists with training and cross training of team members as directed
• Adheres to Brand and PTC processes and policies
• Maintains register procedures and cash handling policies and processes
• Maintains safe working conditions by following all safety and security policies and processes
• Ensures all team members adhere to Brand and PTC’s dress code standards
• Maintains Brand maintenance processes and methods
• Advises Restaurant General Manager as to performance/discipline problems
• Ensures acceptable execution of suggestive selling, product, food safety and cleanliness standards
• Ensures compliance of Brand and PTC marketing and ensures products are available and fresh
• Works hourly positions
• Performs other duties as assigned by management

Qualifications

• High school diploma or equivalent
• One year of relevant experience preferred
• Experience in a fast-paced environment
• Ability to work flexible hours including weekends and evenings
• Strong communication and customer service skills
• Ability to lift up to 50 lbs