Lead Food Server - Casual Dining

About the role

At Ameristar Casino Resort Spa, team members work in a fast-paced, diverse environment driven by enthusiasm for helping people find and have more fun. The company cares about career growth and provides support to expand possibilities.

Responsibilities

• Must be able to work varied shifts and varied days off, including weekends and holiday periods
• Greet guests with a smile and pleasant disposition in a timely manner
• Must be familiar with the menu, daily specials, and preparation of foods and prices
• Use suggestive selling (i.e., cocktails, appetizers, desserts, etc.)
• Take customer orders and accurately input the order into the computer
• Observe and anticipate guest's needs, keeping table cleared between courses, and beverages filled throughout their meal
• Present check for payment when all guests' needs have been met
• Complete assigned side work and additional daily tasks
• Inform immediate supervisor if situations arise with guests or fellow employees that cannot be handled directly
• Serve table completely, using trays and covers on food, serving all sides and accompaniments in a timely, efficient manner according to all Standards and Sequence of Service

Requirements

• Two (2) years' experience as a server in a dining establishment
• Food service experience
• Outgoing personality with interest in guest hospitality
• Knowledge of up-selling techniques
• Exceptional work habits
• Ability to sustain a high level of professionalism
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with guest issues
• Ability to work collaboratively and communicate effectively with guests at all levels
• Highly organized and detail oriented
• Knowledgeable of menu to include alcoholic beverages that are available
• Strong customer service skills

Pay

$12.14 to $15.00 per hour

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