Jobs · Healthcare · Massachusetts

Lead/Float Phlebotomist - Dedham, Canton, Newton, Wellesley

Beth Israel Lahey Health · Wellesley, MA · 1 mo ago
Healthcare$24.26–$32.64/hrFull-time
We need to output HTML fragment with sections: About the role? The posting starts with "When you join the growing BILH team..." that's like an intro paragraph. Then responsibilities, requirements, competencies, sensory/physical/health care status etc. Also pay range. Benefits? Not mentioned. Schedule? Not mentioned. So we include sections: About the role (intro), Responsibilities, Requirements, Competencies, Physical Requirements (maybe combine sensory/physical/health care status?), Pay Range. Also maybe "Work Environment"? Not needed. We must not repeat job title. No Job ID. Remove boilerplate like EEO, equal opportunity, vaccination statement? The vaccination statement is part of posting but maybe considered boilerplate? It's about flu vaccine requirement; could be considered a requirement? It's a condition of employment. Might be considered a requirement but it's generic. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Vaccination requirement might be considered legal/health requirement; but it's specific to the job (flu vaccine). Might keep? Not sure. Safer to keep as part of Requirements? But it's not a typical requirement like education. Could be included under Requirements as a bullet? However they said remove EEO/equal-opportunity/scam-warning boilerplate. Vaccination is not EEO. Might keep. But we need to preserve ALL substantive information. So we should include the vaccination requirement as a requirement. Also "More than 35,000 people working together..." is fluff; maybe can be considered boilerplate? It's promotional. Might be considered not substantive? It's generic. Could drop. We need to use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to decide which sections to include: About the role (intro paragraph), Responsibilities, Requirements, Competencies, Physical Requirements (maybe combine sensory/physical/health care status), Pay Range. We must not create sections with filler like "commensurate with experience". Pay range is present, so include. We need to ensure we don't invent or summarize away detail. Keep all specifics. Let's extract details. Intro: "When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Patient Service Center Lead/Float Phlebotomists work in multiple Patient Service Centers (PSCs) staffed by Beth Israel Lahey Health Phlebotomy Services, as needs arise, to: (a) cover for PSC Phlebotomists' Paid Time Off, other absences, and FLMAs, (b) cover for vacant PSC Phlebotomist positions, (c) reduce patient wait times in PSCs that have longer wait times than desirable, and (d) facilitate the opening of new lab Patient Service Centers. As a Lead/Float Phlebotomist, you will have the opportunity to gain a vast amount of experience, working with a variety of patients, team members, and health care providers. This unique role will allow you to enhance your skills and prepare you for opportunities for further growth within the organization." That's the About the role. Responsibilities: list bullet points from "Job Description:" etc. Let's extract responsibilities bullet points: - Provide excellent phlebotomy and phlebotomy-related services for all patients. - For patients whose lab tests have already been ordered in a BILH computer system, validate and/or update the patient’s demographic and information in a BILH computer system, and, for other patients, collect and accurately enter the patient’s demographic information, insurance information, and lab test orders into a BILH computer system. - Collect specimens according to established procedures, including blood collections by venipuncture and capillary techniques, for all age groups. - Prepare all collected specimens for transport via a courier service to a BILH laboratory. - Perform administrative and clerical duties as necessary to open, operate, and close the Patient Service Center on a daily basis. - Perform additional duties when requested by the Phlebotomy Supervisor, such as assisting in training, coaching, and mentoring PSC Phlebotomists. - Travel to additional Patient Service Centers and doctor’s office sites when needed. - Read, understand, and comply with all departmental policies and procedures. - Report to, receive training from, and take direction from the Phlebotomy Supervisor responsible for the assigned Patient Service Center. - Participate in lab QA programs, competency assessments, and continuing education. - Consistently provide services that meet the needs of patients and providers, and that help ensure a high degree of patient satisfaction with the services provided. - Perform other similar tasks requested by the Phlebotomy Supervisor or the Manager of BILH Phlebotomy Services. That's responsibilities. Requirements: list bullet points: - High School diploma or GED. - Associate’s Degree or college classes welcomed. - Strong verbal and written communication skills. - Strong attention to detail. - Ability to work independently or in a team environment. - Comfortable working with minimal supervision. - Basic familiarity with computer applications preferred. - Phlebotomy certification from ASCP or another accredited agency preferred. - Previous experience as a phlebotomist preferred. - One or more years previous experience working in lab Patient Service Centers preferred. - Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. (maybe include as requirement) - Also maybe "More than 35,000 people working together..." is fluff; drop. Competencies: list bullet points from the competencies section: Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements. Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager. Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Also Social/Environmental Requirements, Health Care Status, Sensory Requirements, Physical Requirements. We could combine those into a "Work Requirements" section or separate sections: Social/Environmental Requirements, Health Care Status, Sensory Requirements, Physical Requirements. But we need to avoid thin sections. Could combine into a "Work Environment & Requirements" section with sub-bullets? However instruction: Use

    • for any list of duties/requirements/benefits. So we can have a section with heading e.g., "Work Requirements" and list bullet points covering those. But we must not create sections with filler. These are substantive. Let's extract Social/Environmental Requirements: - Work requires close attention to task for work to be accurately completed. - Intermittent breaks during the work day do not compromise the work. - Work routine is fairly consistent, but employee needs to be able to use judgment to respond to events several times a week. - No substantial exposure to adverse environmental conditions Health Care Status: HCW1: Regular, day-to-day contact; both face-to-face and hands-on (having close contact within three feet for at least five minutes). Examples: physicians, clinical nurses, phlebotomist, medical assistants, PFT tech, and x-ray tech.- Health Care Worker Status may vary by department Sensory Requirements: - Visual clarity About the Role

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Patient Service Center Lead/Float Phlebotomists work in multiple Patient Service Centers (PSCs) staffed by Beth Israel Lahey Health Phlebotomy Services, as needs arise, to: cover for PSC Phlebotomists' Paid Time Off, other absences, and FLMAs; cover for vacant PSC Phlebotomist positions; reduce patient wait times in PSCs that have longer wait times than desirable; and facilitate the opening of new lab Patient Service Centers. As a Lead/Float Phlebotomist, you will have the opportunity to gain a vast amount of experience, working with a variety of patients, team members, and health care providers. This unique role will allow you to enhance your skills and prepare you for opportunities for further growth within the organization.

Responsibilities

  • Provide excellent phlebotomy and phlebotomy-related services for all patients.
  • For patients whose lab tests have already been ordered in a BILH computer system, validate and/or update the patient’s demographic and information in a BILH computer system, and, for other patients, collect and accurately enter the patient’s demographic information, insurance information, and lab test orders into a BILH computer system.
  • Collect specimens according to established procedures, including blood collections by venipuncture and capillary techniques, for all age groups.
  • Prepare all collected specimens for transport via a courier service to a BILH laboratory.
  • Perform administrative and clerical duties as necessary to open, operate, and close the Patient Service Center on a daily basis.
  • Perform additional duties when requested by the Phlebotomy Supervisor, such as assisting in training, coaching, and mentoring PSC Phlebotomists.
  • Travel to additional Patient Service Centers and doctor’s office sites when needed.
  • Read, understand, and comply with all departmental policies and procedures.
  • Report to, receive training from, and take direction from the Phlebotomy Supervisor responsible for the assigned Patient Service Center.
  • Participate in lab QA programs, competency assessments, and continuing education.
  • Consistently provide services that meet the needs of patients and providers, and that help ensure a high degree of patient satisfaction with the services provided.
  • Perform other similar tasks requested by the Phlebotomy Supervisor or the Manager of BILH Phlebotomy Services.

Requirements

  • High School diploma or GED.
  • Associate’s Degree or college classes welcomed.
  • Strong verbal and written communication skills.
  • Strong attention to detail.
  • Ability to work independently or in a team environment.
  • Comfortable working with minimal supervision.
  • Basic familiarity with computer applications preferred.
  • Phlebotomy certification from ASCP or another accredited agency preferred.
  • Previous experience as a phlebotomist preferred.
  • One or more years previous

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