Lead Fizz C

About Fizz Facial Bar At Fizz Facial Bar, we’re redefining skin care by making high-quality, customized facials accessible, affordable, and easy to fit into any schedule. We believe healthy skin shouldn't be reserved for special occasions or multi-hour spa days. Our modern, express facial bars combine professional-grade esthetic services with a fun, welcoming, and fast-paced environment. We specialize in targeted, results-driven treatments—from deep cleansing and hydrodermabrasion to custom serums and LED light therapy—delivered in 40-minute sessions that leave our clients glowing. About The Role Fizz Facial Bar is hiring a Lead Fizz Coordinator to run our front desk operation and support the Business Manager in delivering a seamless client experience from the moment someone walks in. What You'll Do Lead and coach the Fizz Coordinator teamSell memberships at the front desk and coach the team to hit membership goalsConduct morning huddles and report daily/day-end goalsManage front desk scheduling, coverage, and call-insHandle bank deposits and change runsTrain new front desk hires per Fizz University standardsInterview Fizz Coordinator candidates alongside the Business ManagerTrack and order office, cleaning, food, and marketing suppliesMonitor emails, voicemails, and social media messages/commentsPerform front desk audits and provide coaching and direction Qualifications Prior front desk, reception, or customer service leadership experienceExcellent organizational and multitasking skillsComfortable handling cash and basic administrative tasksStrong communicator who leads by exampleComfortable selling and coaching others to sell membershipsHigh integrity — this role has access to passwords and proprietary information