Lead Fire Alarm Technician

Professional Fire Protection is an affiliated company of Guardian Fire Protection and trusted provider of fire protection and life safety solutions, proudly serving businesses throughout the Richmond and Norfolk regions of Virginia and Eastern North Carolina since 2003. Headquartered in Norfolk, with additional locations in Ashland and Chester, Professional Fire delivers comprehensive, end-to-end services including system design, installation, inspection, testing, monitoring, and repair. Our expertise spans fire sprinkler systems, fire alarms, special hazards and kitchen fire suppression, fire pumps, range hood and paint booth suppression, and integrated fire and security monitoring. Known for quality workmanship, responsive service, and a strong safety-first culture, Professional Fire is driven by a team of skilled professionals committed to protecting people, property, and communities.

About the role

Professional Fire is seeking a Lead Fire Alarm Technician based out of our Norfolk, VA office location. This position requires the ability to service, inspect, and repair fire alarm systems for established commercial customers on a scheduled basis and must be available for on-call rotation. Special hazards experience (FM200) is preferred, and a NICET certification would be a plus.

Responsibilities

• Testing and inspecting fire alarm systems in commercial buildings.
• Responding to service requests, diagnosing system malfunctions of fire alarms, and adjusting, repairing, or replacing equipment as needed to bring into compliance.
• Fire alarm system testing and inspection per NFPA and local code standards.
• Preparing accurate and timely inspection and service reports.

Requirements

• Valid Driver’s License with 3 or fewer points is required.
• Minimum of 3 years licensed driving experience is required.
• Minimum of 2 years hands-on experience.
• Advance knowledge of diagnostics and system repair preferred but not required.
• NICET certification preferred, but not required.
• Experience performing special hazard suppression system inspection and repair a plus but not required (FM200 and Halon).
• Functional knowledge to test and service the following fire alarm brands: Simplex, Notifier, and Fire-Lite.
• Ability to be available on-call when scheduled.
• Must be comfortable working on ladders 6 to 12ft and on lifts.
• Ability to lift up to 70lbs, to work overhead, and in unusual or small spaces such as attics and crawl spaces.

Skills

• Strong communication skills to interact with customers and explain the work being done and any repairs that are necessary.
• Strong writing skills and attention to detail in service write-ups.
• Organizational skills to keep track of service tickets and process all required documents for each service performed.

Pay

• Hourly pay; rate is dependent on candidate’s experience.
• Potential quarterly bonuses.
• Overtime pay: time and a half for any hours worked between 6 pm and 5 am, any day of the week.
• Paid 4-hour minimum at time and a half for emergency service calls.
• Paid 4-hour minimum at double time for emergency service calls on recognized holidays, in addition to 8 hours of holiday pay at the regular rate.
• $3,000 sign-on bonus.

Benefits

• 401K with a company match.
• Medical, dental, and vision insurance.
• Company-paid short-term disability.
• Company-paid long-term disability.
• Company-paid life and AD&D insurance.
• Pre-tax accounts for health and dependent care.
• Aflac.
• Vacation and personal time.
• Paid holidays.
• Tuition reimbursement.