Lead Field Service Technician III – Solar

About the role

Energy Support Services keeps solar and energy storage systems safe, reliable, and producing clean power. As a Lead Field Service Technician III- Solar, you’ll be the technical authority in the field — leading complex inspections, troubleshooting, and repairs, owning your sites, shaping how the work gets done, and mentoring the technicians coming up behind you. There’s a defined pathway to Technician IV. The license and the electrical judgment are what we can’t teach quickly. Photovoltaics we can.

This role is performed in person, outdoors, on solar sites in and around Las Cruces, New Mexico. You’ll drive from your home to job sites rather than reporting to an office — but you must live in the Las Cruces region, or relocate there before your start date. Territory: 30–90 minutes typical, rarely over 3 hours. Overnight travel: under 10%.

What you'll do

• Safety — Ensure all work is performed in accordance with safety policies and procedures. Verify the correct PPE is available and being used properly. Create Personal Lockout/Tagout (PLOTO) and switching lockout plans for approval. Act as work leader for Pre-Job Briefs, Job Safety Analysis, personal LOTO, and switch-plan LOTO.
• Inspections and preventative maintenance — Lead comprehensive inspections of solar power plants. Develop and implement preventative maintenance programs for your sites. Supervise and train junior technicians on inspection and maintenance procedures.
• Troubleshooting — Diagnose and resolve complex system issues, including grid integration and communications faults. Use advanced diagnostic tools and software to address system performance problems. Develop and implement corrective action plans.
• Documentation — Create and maintain comprehensive documentation of inspections, maintenance, and repairs. Prepare technical reports and presentations for management. Provide oversight and direction on work order documentation to junior technicians.
• Leadership and knowledge — Stay current on industry trends and emerging technology. Provide technical guidance and mentorship to junior technicians. Contribute to the development of training materials and procedures. Other duties as assigned.

Requirements

• Active New Mexico Master Electrician license — or an active Master Electrician license in another state that you can convert to a New Mexico license before your start date. We’ll help you navigate the process.
• The licensed electrical experience your Master license reflects, plus a demonstrated ability to lead work in the field.
• Proficient knowledge of electrical systems and the ability to read and interpret complex electrical schematics and engineering drawings.
• Strong analytical, problem-solving, and decision-making skills.
• Demonstrated ability to lead and mentor technicians in the field.
• Excellent communication and interpersonal skills.
• Valid driver’s license and clean driving record.
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of employment visas at this time.

Qualifications

• Active Master Electrician license (New Mexico or convertible).
• Licensed electrical experience and field leadership ability.
• Proficient with electrical schematics and engineering drawings.
• Analytical, problem-solving, and decision-making skills.
• Ability to lead and mentor technicians.
• Strong communication and interpersonal skills.
• Valid driver’s license and clean driving record.
• U.S. work authorization (no visa sponsorship available).

Skills

• Electrical system knowledge and code compliance.
• Troubleshooting and diagnostics.
• Preventative maintenance program development.
• Lockout/Tagout and safety procedure leadership.
• Documentation and technical reporting.
• Mentoring and training junior technicians.
• Reading and interpreting complex schematics.

What we offer

• Tools and equipment: provided. Company truck, company fuel/credit card, and vehicle maintenance card. You will never spend your own money on tools here — no tool truck payment, no tool debt.
• Bonus: Up to an 8% performance bonus, paid annually.
• Apparel: Company-provided PPE and flame-resistant clothing kit (bibs, jackets, pants, shirts) at no cost to you.
• Health: Medical, dental, and vision. We pay 80% of your health insurance premiums.
• Retirement: 401(k) with up to a 7.5% company match.
• Time off: PTO accrued each pay period — 120 hours/year (years 0–2), 160 hours (years 3–9), 200 hours (10+ years) — plus 11 paid holidays.
• Family: 8 weeks of paid parental leave.
• Insurance: Company-paid Life and AD&D insurance at 1x your annual salary.
• Certifications — we pay, you keep them: OSHA 10/30, NFPA 70E/70B, FAA Part 107 (drone), and our internal O&M Tech course series. These certifications stay with you for the rest of your career.
• Advancement: A published Field Tech Development Pathway with defined progression to Technician IV. You move up on demonstrated capability, not on how long you’ve been here.
• Education: Tuition reimbursement up to $10,000 per year for approved programs.

Pay

$92,000–115,000 annually, depending on experience and qualifications, plus a $3,000 sign-on bonus and relocation assistance for qualified candidates.

Schedule

Monday–Friday, 7am–3pm or 8am–4pm. Rotational Saturday on-call 8am–12pm. Overtime paid biweekly; 40–45 hours typical; 1.5x over 40.

Physical requirements

• Drive a vehicle confidently and with a high degree of safety.
• Stand for long periods and walk distances up to three miles per day.
• Navigate ladders, stairs, scaffolding, and ramps while maintaining three points of contact.
• Have visual acuity for depth perception, no field-of-vision issues, and the ability to distinguish between colors.
• Work comfortably in a range of climate conditions, including extreme heat (above 100°F) or extreme cold (below 32°F), for periods of more than one hour.
• Exert up to 50 pounds of force occasionally, up to 30 pounds frequently, and up to 10 pounds constantly to move objects.