Lead Field Service Representative

Key Characteristics

• Conduct maintenance and calibration activities
• Consult with customer management and operation teams
• Exhibit excellent mechanical knowledge and problem-solving skills
• Ensure contract compliance of volume and quality specifications
• Operate, monitor, and optimize equipment performance

Duties & Responsibilities

• Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
• Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Monitor and maintain chemical injection systems
• Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
• Review customer plant installations and compare against WTS reference drawings, electrical schematics, general arrangement, etc.
• Other duties as assigned

Knowledge, Skills & Abilities

• Demonstrated ability to work independently and remotely with project teams
• Provide customers with informal training around operation and maintenance of their system

Qualifications

• Required: High School Diploma / GED / Home School Certification OR international equivalent
• 5+ years’ experience of service/maintenance or equivalent in an industrial environment
• Valid Driver’s License
• Preferred: Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation

Additional Information

• Ability to travel within the region as needed
• Starting Day 1!
• Medical, Dental, & Vision Insurance
• Limited Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan - 3% default contribution plus matching!
• Flexible Spending & Health Saving Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

Disclaimer

• The salary, other compensation, and benefits information is accurate as of the date of this posting.
• The Company reserves the right to modify this information at any time, subject to applicable law.