Lead Field Controls Technician

Thermo Systems is a global, full-service control systems integration partner, delivering world-class automation solutions in the District Energy, Life Sciences, and Mission Critical markets. Our diverse leadership and dedicated engineering team are committed to excellence and consistent growth. Our unique company culture, known as "The Thermo Way," strengthens our team by fostering an environment where all members perform their best.

About the role

Provides technical support and field coordination to control system projects and service teams. Listens, takes direction, and seeks guidance from the assigned project leads, supervisors, and company leadership. Travel to client locations for installations, maintenance, or repairs of control systems.

Requirements

• Associate in Applied Science or Associate in Science in Engineering Technology, Computer Information Systems Technology, relevant curriculum, or experience.
• Typically, 2+ years industry experience.
• Proven Track Record: 2+ years as Control System Technician or equivalent.
• AVEVA System Platform and/or Operations Management Interface experience strongly preferred.
• Experience with AVEVA Historian and related AVEVA technologies is a plus.
• Proof of eligibility to work in the country where the position is located is required.
• Maintain a valid driver's license.
• Fit for Duty at all times.

Responsibilities

Technical Responsibilities

• Assist and be self-sufficient in project installation, start-up and commissioning of control systems.
• Perform instrument loop checks and calibrations.
• Perform maintenance, troubleshooting and repair of control systems.
• Lead and perform Factory Acceptance Tests (FAT).
• Wire instruments and control panels.
• Demonstrate basic understanding of Human-Machine Interface (HMI) and Programmable Logic Controller (PLC) applications.
• Proficient with startup and troubleshooting of Human-Machine Interface (HMI) applications.
• Proficient with startup and troubleshooting of Programmable Logic Controller (PLC) applications.
• Read and interpret piping & instrumentation diagrams and wiring diagrams.
• Practice procedures outlined in the company’s Quality Management System (QMS).
• Accurately document work performed.
• Demonstrate basic understanding of control system design.
• Demonstrate basic understanding of electrical and mechanical system design.
• Demonstrate basic understanding of Information Technology (IT) system, network infrastructure, and computer system design, as it relates to control system integration.
• Seek accredited control systems certifications and training opportunities.

Customer Service

• Communicate in an effective, positive, and proactive manner with customers.
• Follow customer specific site standards and procedures.
• Always conduct business in professional manner.
• Provide excellent customer care and support.
• Be patient, attentive, and responsive to customers in solving their problems.
• Always follow up and honor commitments with customers.

Project Responsibilities

• Complete assigned tasks accurately, on schedule, and under budget.
• Understand the scope of work assigned to you, identify when issues arise that are beyond that scope, and communicate those issues to the assigned project lead.

Culture Model

• Seek new and additional business through project change orders, additional services to existing customers, and referrals for new customers/projects. Drive financial success.
• Be a good teammate, support your colleagues, promote a positive atmosphere for those around you. Drive employee success.
• Go the extra mile for your customer, take ownership of their needs, over communicate. Drive customer success.
• Foster an environment of integrity, trust, collaboration, professionalism, serving one another, leading by example, and assuming good intent each and every day.

Skills

• Effectively communicates with co-workers.
• Strategically thinks and leverages knowledge to solve problems.
• Able to be independently effective and takes personal responsibility.

Travel

• 100% overnight travel.
• On call rotation participation may be required based on location and client needs.

Benefits

• Competitive salary, annual bonuses, 401(k) with company match, and business travel reimbursement.
• Multiple healthcare packages, including low-cost options.
• Casual dress every day.
• In-house and factory technical training.
• Tuition reimbursement for academic advancement and professional credentialing.
• Vacation and sick time for work-life balance.
• Free lunches, regular team bonding & fun office events, and company swag.