Lead Estimator (North Bergen, NJ)

Position Summary

We are seeking an experienced Lead Estimator to help lead the daily operations of a large-scale, 45,000-square-foot commercial collision repair facility employing more than 40 production team members. This position serves as the critical link between customers, estimators, production staff, and management.

Essential Duties And Responsibilities

• Serve as the primary point of contact for customers throughout the repair process.
• Provide repair updates, manage expectations, and resolve customer concerns.
• Build and maintain relationships with fleet, commercial, transit, and municipal accounts.
• Conduct daily production meetings and coordinate workflow with the Shop Floor Manager.
• Prepare and review repair estimates, supplements, invoices, and documentation for accuracy and profitability.
• Identify additional repair needs and coordinate supplements with customers and insurers.
• Monitor repair progress, remove production bottlenecks, and support scheduling and resource planning.
• Affirm repair strategies and ensure compliance with company, customer, and insurer requirements.
• Coach and train team members while reinforcing company policies and safety standards.
• Maintain accurate records and assist management with reporting and operational analysis.

Knowledge, Skills & Qualifications

• Knowledge of heavy vehicle collision repair and estimating.
• Strong customer service, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Attention to detail and knowledge of shop workflow and production scheduling.

Physical Requirements

• Ability to work in both office and shop environments.
• Frequent walking and vehicle inspections.
• Ability to climb steps, access commercial vehicles, and occasionally lift up to 25 lbs.

We Offer

• Competitive wage based on experience and certifications.
• Full benefits package (medical, dental, vision, long-term disability, life insurance, 401K).
• Vacation, PTO, Paid Holidays.
• Great company culture!

About the Role

Industry Focus: Motor Coaches Transit Buses School Buses Fleet Vehicles Commercial Heavy Collision Repair

Benefits

Full benefits package (medical, dental, vision, long-term disability, life insurance, 401K)

Pay

$80,000 - $ 110,000, based on experience, qualifications, and demonstrated commercial collision expertise.

Schedule

N/A

Skills

N/A

Qualifications

N/A

Benefits

N/A

Contact Information

Coach USA, INC. would love to discuss your qualifications for this position.

In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.