Lead Enterprise Solutions Engineer

Our client is an emerging nationwide technology leader headquartered in Atlanta, Georgia, dedicated to transforming public safety and security through an AI-driven platform that empowers communities—cities, businesses, schools, and law enforcement—to create safer environments. Their intelligent, full-service solution, trusted nationwide, combines cutting-edge hardware, software, and analytics to deliver actionable evidence that solves and deters crime. In 2024, they empowered thousands of clients, from innovative startups to major agencies, to make data-driven decisions without compromising transparency or privacy. With over $700M in venture capital from top-tier investors and a valuation exceeding $7.5B, they are scaling rapidly to reduce US crime by 25% in three years.

About the role

As an Enterprise Solutions Engineer, you’ll be a trusted advisor embedded in the deal cycle, guiding clients from discovery to sign-off to maximize the value of their AI-driven platform. Partnering with Enterprise Account Executives, you’ll craft tailored solutions that address customer pain points, drive operational impact, and deliver measurable ROI for law enforcement and commercial organizations.

Responsibilities

• Lead discovery sessions to uncover customer requirements, success metrics, and process gaps in public safety and security workflows.
• Deliver compelling in-person and virtual demonstrations, aligning platform capabilities (hardware, software, AI) with client priorities.
• Design scalable deployment strategies that integrate our platform with existing systems, ensuring seamless adoption.
• Draft Statements of Work (SOWs) and Proof of Concept (POC) plans to drive successful implementations.
• Articulate our platform’s competitive differentiators to position its unique advantages in crime prevention and loss mitigation.
• Guide clients through final sign-off, securing buy-in by showcasing measurable outcomes, such as 30% faster investigative workflows.
• Contribute to internal playbooks and training to scale solution engineering impact across the organization.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, with 4+ years of sales engineering or technology sales experience.
• Proven track record leading technical discovery sessions, tailoring demos, and aligning solutions to customer objectives in high-stakes environments.
• Strong ability to connect platform capabilities (SaaS, hardware, AI, integrations) to solve specific pain points and deliver measurable value.
• Exceptional presentation and communication skills to deliver compelling demos and influence stakeholders at all levels.
• Experience partnering with Account Executives to accelerate deal cycles, including drafting SOWs, POCs, and responding to RFPs/RFIs.
• Solid understanding of SaaS platforms, with the ability to design scalable deployment strategies.
• Strong problem-solving skills to translate complex technical capabilities into practical solutions for public safety and commercial clients.

Preferred Qualifications

• Experience with real-time video, physical security systems, or Video Management Systems (VMS).
• Knowledge of public safety, security, or commercial loss prevention, with familiarity in crime mapping or mapping tools.
• Certifications in relevant technologies (e.g., AWS, Azure, UiPath) or sales methodologies.

Benefits

• Competitive Compensation: $220,000–$250,000 OTE.
• Comprehensive Health Coverage: Health, dental, and vision insurance, plus life insurance and mental health support.
• Generous Time Off: 4 weeks paid time off + 10 paid holidays to ensure work-life balance.
• Retirement and Wellness: 401(k) with matching, plus wellness programs and gym membership.
• Impactful Work: Drive transformative outcomes in public safety, helping reduce crime by 25% over three years.
• Innovative Environment: Work with cutting-edge AI, hardware, and SaaS technologies, collaborating with top-tier clients and teams.
• Supportive Culture: Thrive in a results-oriented, inclusive environment that fosters strong remote relationships and rewards action.

Pay

$220,000–$250,000 OTE

Location

Los Angeles, CA

No visa sponsorship provided.