Lead Embedded Technician

With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities, Ascentek provides an environment where you can love what you do and be your best every day. What you will enjoy by being a part of a 2025 USA Great Place to Work certified company: A position that is: Hourly, Full-time, Mon-Fri, 2nd shift, 2:00pm-10:30pm Medical Plan options, including fertility coverage and free mental health and telehealth coverage Dental and Vision Insurance FSA/HSA options Paid parental leave Company-provided short-term disability, long-term disability, and life insurance Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance 401(k) with a generous company match Pet Insurance Benefits Tuition reimbursement 21 Paid Days Off 7 Paid Holidays Stylish company provided uniforms and personal protective equipmentPaid comprehensive on-the-job trainingCareer advancement opportunities The Lead Embedded Technician serves as the operational lead for assigned shifts, customer locations, or service projects within Maintenance 360 operations. This role coordinates daily workflow, assigns work activities, supports teammate development, and ensures preventative maintenance, environmental services, and industrial cleaning activities are completed safely, efficiently, and according to workmanship standards. The Lead acts as the primary operational contact for teammates and customers during assigned shifts while continuing to perform hands-on industrial service work and helping drive accountability, communication, safety, quality, and operational execution across the team. Coordinate daily workflow, preventative maintenance schedules, routes, and work assignments for teammatesAssign and prioritize emergent requests, environmental services, cleaning assignments, and operational tasksServe as the primary shift or site contact for customer communication and operational coordinationPerform advanced industrial maintenance, fluid management, and industrial cleaning activitiesMonitor work quality and ensure compliance with workmanship, safety, and operational standardsConduct spot checks, audits, inspections, and route verification activitiesSupport onboarding, training, coaching, and skill development for teammatesCoordinate operational priorities and communicate staffing or workload concerns to leadershipEnsure service documentation, KPI tracking, operational records, and customer reporting are completed accuratelySupport inventory management, fluid stocking, material coordination, and customer program activitiesAssist with troubleshooting customer concerns, operational issues, and emergent requestsAssist with training activities, onboarding, process improvements, and workmanship standard developmentSupport specialized operational responsibilities including fluid management leadership, coolant system support, route coordination, process auditing, inventory management, training support, customer site program ownership, and operational reporting activitiesMaintain strong working relationships with customers, teammates, and internal business partnersPerform both advanced and foundational industrial service activities as operational needs require, including environmental services, housekeeping, waste handling, preventative maintenance, and fluid management tasksPromote continuous improvement initiatives related to safety, efficiency, service quality, and customer satisfactionEnforce EHSS policies, customer safety procedures, and operational compliance standards Education High school diploma or GED Experience And/or Training 5+ years of industrial services, preventative maintenance, manufacturing, or field service experience Experience coordinating workflow or directing work activities in operational environments Experience working directly with customers in manufacturing or industrial settings License/Certification Valid driver’s license Ability to obtain site-specific certifications as required Ability to obtain forklift certification if required Knowledge, Skills, And Abilities Strong leadership and operational coordination skillsAdvanced mechanical aptitude and troubleshooting abilityStrong customer service and communication skillsAbility to prioritize workload and delegate assignments effectivelyStrong understanding of preventative maintenance and industrial service operationsAbility to evaluate workmanship quality and operational performanceStrong organizational, documentation, and problem-solving skillsAbility to train, coach, and support teammate developmentAbility to work and/or be on call evenings and weekends occasionallyAbility to perform basic math calculations to determine coolant concentration adjustmentsExperience leading embedded maintenance or industrial service teamsExperience supporting large customer manufacturing operationsExperience with KPI systems, auditing, or operational reportingExperience developing procedures, standards, or training materialsExperience coordinating off-site projects or travel-based service work Physical, Mental, Environmental Demands Frequent standing, walking, climbing, kneeling, and lifting throughout shiftsAbility to regularly lift up to 50 pounds independentlyExposure to industrial chemicals, coolants, oils, and manufacturing environmentsAbility to maneuver around industrial equipment and confined spacesWork performed at customer facilities and industrial job sitesOccasional travel depending on assignment At Ascentek, we are committed to providing accurate and up-to-date information about our career opportunities. For the most accurate job descriptions, salary details, and benefit information, we encourage you to visit our official careers page at https://www.ascentek.com/careers/. Ascentek is an Equal Opportunity Employer, including Protected Veterans and Individuals with Disabilities.