Lead Driver

About the Role

Northwest Center’s iconic Big Blue Truck division is looking for a Lead Driver to join our team! This active, hands‑on position involves completing local pick‑ups, overseeing donation stations, performing bin services and maintenance, and assisting with warehouse operations. You will operate company vehicles, mentor and support team members, reinforce BBT’s “Safety Above All” culture, collaborate with management to optimize operations, and provide excellent customer service by sharing information about Northwest Center’s mission and the impact of community donations.

Location

SeaTac, WA

Schedule

Full‑time; Monday & Friday 7 AM – 3:30 PM, Saturday & Sunday 6 AM – 6:30 PM

Pay

Starting wage range: $23.50 – $26.00 per hour
Full wage range: $23.50 – $27.07 per hour

Benefits

• Competitive and affordable Medical (including hearing & hardware coverage), Dental, Vision, Disability, and Life Insurance
• 17 accrued paid time off days annually
• 7 paid holidays + 1 floating holiday; 2 additional floating holidays after one year
• Parental leave & paid compassion leave
• 401(k) retirement plan with company match
• Employment Assistance Program (EAP) via Spring Health
• Mental wellness program with six free therapy sessions per year
• Career development through NWC Mentorship Match program
• Physical wellness reimbursement – $25/month
• Student loan contribution – $50/month
• Pet insurance discount program

Key Responsibilities

• Safely operate box trucks for donation pick‑ups, bin servicing, and store deliveries
• Perform warehouse tasks, including loading, unloading, and organizing donations
• Train staff on truck operations, DOT compliance, and routing tools
• Guide and mentor team members, fostering a collaborative environment
• Assist with inventory tracking, reporting, and compliance documentation
• Support weekend operations and escalate issues to management as needed
• Enforce OSHA, DOT, and company safety standards
• Conduct facility and equipment safety checks
• Provide excellent customer service, ensuring proper donation handling and issue resolution

Requirements

• Valid Washington State driver’s license
• At least one (1) year of customer service experience
• Clean five‑year driving record
• Understanding of Department of Transportation (DOT) commercial vehicle standards
• Familiarity with Microsoft Office and web‑based applications
• Ability to lift goods weighing 50 lb consistently, and on occasion up to 70 lb

Northwest Center is committed to providing reasonable accommodations to applicants with disabilities. If you need an accommodation to participate in the application or interview process, perform essential job functions, or receive other employment benefits, please contact us at hr@nwc.org.