Lead Driver

About the role

Northwest Center’s iconic Big Blue Truck division is looking for a Lead Driver to join our team! This is an active, hands-on position where you will complete local pick-ups, oversee donation stations, perform bin services and maintenance, and assist with warehouse operations. You will not only operate company vehicles but also grow your leadership skills to mentor and support team members, ensuring the successful completion of daily tasks and long-term goals. As a Lead Driver, you will help reinforce BBT’s "Safety Above All" culture, collaborate with management to optimize operations and provide excellent customer service by sharing information about Northwest Center’s mission and the impact of community donations. If you are looking for a new opportunity to put your talents to great use, we can't wait to meet you! Location: SeaTac, WA

Schedule

Full-time; Monday & Friday 7 AM - 3:30 PM Saturday & Sunday 6 AM - 6:30 PM

Pay

Starting Wage Range: $23.50 - $26.00 per hour | Full Wage Range: $23.50 - $27.07 per hour

Benefits

• Competitive and affordable Medical (including hearing & hardware coverage!), Dental, Vision, Disability, and Life Insurance
• 17 Accrued Paid Time Off Days Annually
• 7 Paid Holidays + 1 Day of Floating Holiday; 2 Floating Holiday days annually after one year
• Parental Leave & Paid Compassion Leave
• Retirement 401(K) with a company match
• Employment Assistance Program (EAP) via Spring Health
• Mental Wellness Program, including six free therapy sessions per year
• Opportunity for career development with our NWC Mentorship Match program
• Physical Wellness Reimbursement Program - $25/month
• Student Loan Contribution Program - $50/month
• Pet Insurance Discount Program
• Check out the entire list of benefits Northwest Center has to offer here: http://www.nwcbenefits.com/

Responsibilities

• Safely operate box trucks for donation pick-ups, bin servicing, and store deliveries
• Perform warehouse tasks, including loading, unloading, and organizing donations
• Train staff on truck operations, DOT compliance, and routing tools
• Guide and mentor team members, fostering a collaborative team environment
• Assist with inventory tracking, reporting, and compliance documentation
• Support weekend operations and escalate issues to management as needed
• Enforce OSHA, DOT, and company safety standards
• Conduct facility and equipment safety checks
• Provide excellent customer service, ensuring proper donation handling and issue resolution

Requirements

• Valid Washington State Driver's License
• One (1) year of customer service experience
• Clean five (5) year driving record
• Understanding of Department of Transportation (DOT) commercial vehicle standards
• Familiarity with Microsoft Office and web-based applications
• Ability to lift goods weighing 50lbs consistently, and on occasion up to 70lbs