Lead Director, Business Intelligence

Position Summary

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

What You Will Do

• Create and execute the company's analytics strategy that focuses on enhancing customer experiences and capitalizing on business growth opportunities.
• Establish data governance frameworks and policies to maintain data integrity, data quality, security, and compliance with privacy regulations.
• Create and maintain analytical models and tools that provide insights into customer behaviors, market trends, and competitive landscapes, ultimately driving the success of future business ventures.
• Collaborate with cross-functional teams to identify process improvement opportunities and develop data-driven solutions that align with the organization's goals and objectives.
• Provide thought leadership and guidance on emerging analytic trends, innovative technologies, and data collection methods, subsequently contributing to selection and integration efforts.
• Ensure data quality and accuracy by developing and implementing data governance policies and procedures that align with the core organizational values and drive constant operational compliance with regulatory requirements.
• Lead a team of analysts and data scientists to analyze and interpret healthcare data, such as patient outcomes, financial performance, operational efficiency, and market trends.
• Manage and optimize the company's data infrastructure to support analytics initiatives that promote organizational key values.
• Facilitate the design and implementation of intuitive visualizations and interactive dashboards that enable stakeholders to explore and understand complex healthcare data easily.

Minimum Requirements

• 10-15 years work experience
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence
• Adept at collaboration and teamwork
• Mastery of problem solving and decision making skills
• Mastery of growth mindset (agility and developing yourself and others) skills

Preferred Qualifications

• Preferred: Certified Analytics Professional (CAP)

Oak Street Health Benefits

• Mission-focused career impacting change and measurably improving health outcomes for medicare patients
• Paid vacation, sick time, and investment/retirement 401K match options
• Health insurance, vision, and dental benefits
• Opportunities for leadership development and continuing education stipends
• New centers and flexible work environments
• Opportunities for high levels of responsibility and rapid advancement

About the Role

At Oak Street Health®, a part of CVS Health, helps older adults stay healthier and live fuller lives through our 230 centers across 27 states. Our value-based care model helps us consistently deliver better patient experiences and outcomes. As a Lead Director, Business Intelligence, you will play a critical role in supporting our Oak Street Health patients, providers and business by leading the department by providing strategic leadership and oversight for data-driven decision-making and program effectiveness.

Qualifications

Education: Bachelor's degree preferred/specialized training/relevant professional qualification.

Skills

• Strong analytical and problem-solving skills
• Excellent communication and collaboration skills
• Experience with data analysis and visualization tools
• Ability to lead and mentor a team

Benefits

• Mission-focused career impacting change and measurably improving health outcomes for medicare patients
• Paid vacation, sick time, and investment/retirement 401K match options
• Health insurance, vision, and dental benefits
• Opportunities for leadership development and continuing education stipends
• New centers and flexible work environments
• Opportunities for high levels of responsibility and rapid advancement

Pay Range

The Typical Pay Range For This Role Is $100,000.00 - $231,540.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.