Lead Digital Product Manager / Authorization & Posting

About This Role

Wells Fargo is seeking a Lead Digital Product Manager to support the Authorization & Posting functions, within Transaction Processing, of Consumer Banking and Lending (CBL). For additional information on lines of business, refer to the external careers site at www.wellsfargojobs.com.

Responsibilities

• Drive modernization of authorization and posting architecture, including real-time processing performance and resiliency improvements
• Enable AI-driven and rules-based decisioning to strengthen fraud detection, risk mitigation, and processing accuracy
• Reduce operational complexity through automation and platform simplification
• Accelerate delivery of scalable, high-throughput solutions that support Wells Fargo's core banking ecosystem
• Align cross-functional stakeholders and manage interdependencies to ensure seamless execution
• Analyze system performance, transaction flows, and dependencies to identify bottlenecks and drive data-informed decisions
• Collaborate with stakeholders at all levels to resolve issues and achieve strategic objectives
• Drive modernization of transaction processing platforms (e.g., TMS and posting engines) to improve throughput, resiliency, and scalability
• Operational excellence by reducing defects, minimizing rework, and simplifying workflows
• Ensure solutions align with data governance, regulatory, and security requirements
• Evaluate and refine digital strategy, customer experience, and product capabilities using data and research insights
• Influence and execute digital strategy based on business needs, risk considerations, and evolving priorities
• Lead and develop teams to deliver complex digital initiatives and achieve enterprise-wide outcomes
• Lead large-scale planning efforts and define clear, actionable roadmaps
• Oversee execution of digital programs, ensuring alignment with policies, procedures, and compliance standards
• Own end-to-end transaction lifecycle capabilities, including authorization, memo posting, and final posting, ensuring accuracy, integrity, and consistency across systems
• Partner with Product Owners and cross-functional teams, on product strategy and execution for Authorization & Posting, aligned to the Data Transformation & Delivery and Telephone Inquiry Systems-XQ team, to deliver reliable, scalable transaction processing solutions
• Prioritize features and initiatives based on business value, operational efficiency, and risk mitigation

Qualifications

• 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Advanced analytical and strategic thinking skills, with the ability to assess complex data, systems, architectures, and data flows to identify risks and opportunities and drive timely, data driven decisions
• Advanced organizational, prioritization, and execution skills to manage competing priorities across business, technology, and operations while maintaining quality and accuracy
• Advanced collaboration, influencing, and communication skills, with the ability to build trust, align stakeholders, and convey complex information clearly across all organizational levels, including executive leadership
• Demonstrated ability to work independently, take initiative, and exercise sound judgment within a matrixed environment to drive business outcomes
• Demonstrated experience leading cross functional alignment and operating effectively within matrixed organizations to achieve strategic objectives
• Demonstrated professionalism, integrity, and stakeholder partnership across all levels of the organization, including executive leadership
• Demonstrated experience driving change initiatives, process improvements, and operational efficiency enhancements that deliver measurable business results
• Demonstrated experience identifying, evaluating, and communicating risk in a concise, timely, and actionable manner
• Experience within the financial services, payments, or regulated environments, with knowledge of applicable controls, regulatory, and audit requirements
• Experience with Agile practices, product management principles, and modernization initiatives including automation and cloud transformation
• Experience with high-volume, mission-critical platforms supporting real-time and batch processing
• Experience with modern architecture patterns, including application programming interfaces (APIs), data integration, and upstream/downstream system connectivity
• Working knowledge of data and technology concepts including application programming interfaces (APIs), data integration, ETL, and middleware platforms
• Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, Project, and Teams) skills
• Demonstrated experience leveraging AI and automation tools, such as GenAI and GitHub Copilot, to improve efficiency and delivery outcomes
• Strong technical knowledge of transaction processing systems, including authorization, posting, and end-to-end financial event lifecycle management