Lead Delivery Specialist
Primary Responsibilities
- Provide training and coaching to new and existing Delivery Specialists.
- Provide technical training and problem solving resources.
- Aid in performance reviews.
- Assist management with vehicle safety and building security issues.
- Allocate resources to ensure timely deliveries as defined by customer requirements and expectations.
- Communicate customer feedback to appropriate supervisory personnel.
- Develop and contribute ideas and suggestions for operational improvements utilizing LEAN practices.
- Ensure the proper completion of all required paperwork.
- Assume supervisory functions in the absence of direct manager or supervisor.
- Absorb as route backup driver, when necessary.
- Adhere to established Standard Operating Procedures.
- Perform driver safety checks as needed, for follow up and or retraining.
- Participate in Safety Committee and conduct Tier 1 meetings.
- Absorb in meeting with new customers and for onsite visits.
Qualifications
- High School diploma or equivalent education preferred.
- Minimum 3 years experience in related field.
- At least two years Delivery experience preferred.
- Supervisory or Leadership experience preferred.
- Knowledge of systems, tools, and or processes in delivery environment preferred.
- CDL may be needed in states where required.
- Computer skills preferred; Valid driver license Clean; driving record.
- Class B Commercial Driver’s License (CDL), only required for operating delivery vehicle exceeding 26,000 lb. Gross Vehicle Weight (GVW).
- Familiarity with computer and other transportation systems preferred, GIS computer programs preferred.
- Ability to communicate both verbally and in writing, using the English language (English competency).
- Ability to represent the company professionally when making customer deliveries.
- Have good job performance and behavior as measured through indicators such as teamwork, attendance, customer service, productivity, etc.
- Basic product knowledge.
- Knowledge of operation of power/mobile equipment.
- Ability to understand addition, subtraction, multiplication, and division.
- Geographical knowledge of the delivery service area.
- Demonstrate a commitment to OfficeMax core values.
- Maintain a professional appearance.
About The ODP Group
The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.
Commitment to Safety
We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule
The salary range for this role is $22.00/hour to $27.00/hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization!
Equal Employment Opportunity
The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records pursuant to the City & County of San Francisco Fair Chance Ordinance.
Application Deadline
The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.
How to Apply
Click the “Apply Now” button and follow the instructions on each page. When you have completed the application, click the “Submit” button.