Lead, Database Management

About the role

Royal Caribbean Group’s Global Marine Operations (GMO) manages one of the world’s leading cruise fleets across five brands. The Lead, Marine Performance Intelligence builds and maintains the measurement tools and visualizations that the Marine Transformation and Performance Office relies on to manage organizational performance — distinct from vessel performance metrics such as fuel or energy management. The focus is on how the organization itself is performing against its priorities: how programs are tracking, where capital plans stand, and where transformation initiatives are delivering results.

Working across the Capital PMO, Marine Management and Performance, and Marine Transformation functions, this role translates measurement needs into practical, well‑designed tools — connecting the right data, building the right visualizations, and keeping those tools current as the organization evolves. The tools are used in leadership cadences, brand performance reviews, and executive reporting. This is a builder’s role: the Lead works independently between conversations with internal clients, takes a requirement from scoping to a working solution, and owns the quality of what gets produced.

Location: Onsite in Miami, Florida. Employment type: Full‑time.

Responsibilities

• Build and maintain organizational performance measures across the Transformation Projects Office (TPO).
• Work with the Sr. Manager, Marine Management & Performance, to understand what needs to be measured and build the tools that make those measures visible; own the quality and currency of those tools across GMO.
• Connect data to meaningful visualization: identify the right data sources, connect them reliably, and present the resulting information in a way that is clear and actionable. Build in Power BI or equivalent tools, with an emphasis on simplicity and usability over technical complexity.
• Translate requirements into working solutions independently — take a measurement need from initial conversation to a functional output without requiring continuous direction. Manage own workload across multiple functions, prioritize effectively, and deliver to the expected standard without close supervision.
• Determine the best way to present a measure: work with internal clients to understand not just what they want to measure but how that measure will be used and by whom; apply judgment to how information is structured and presented so that it serves decision‑making rather than simply reporting activity.
• Maintain and update communications platforms: keep performance dashboards, reporting tools, and any related communications platforms current as data, priorities, and organizational needs change; proactively identify when tools need refreshing rather than waiting to be asked.
• Partner with IT and data resources where needed: know when to build directly and when to engage IT or specialist data resources to support more complex requirements; manage those relationships effectively and ensure external support expands capability rather than replaces ownership.
• Build with scalability in mind: design tools and measures that can grow with the organization, avoiding unnecessary complexity in the short term while ensuring that what is built today does not need to be discarded as the performance infrastructure matures.

Qualifications

• Self‑directed professional who builds well, communicates clearly, and takes ownership of work from brief to delivery; technically capable without being narrowly technical, understanding that the value of a performance tool is determined by how well it serves the people using it.
• Demonstrated experience building performance dashboards and data visualizations in Power BI, Tableau, or equivalent tools; able to connect data sources, design measures, and present information clearly for non‑technical audiences.
• Track record of working independently toward a clear outcome — managing own workload, setting own pace, and delivering without close supervision; takes ownership of quality and follows through without being prompted.
• Clear communication skills: able to translate between a business need and a technical solution in both directions, understanding what a stakeholder is trying to achieve and explaining clearly what has been built and why; presents information with precision and purpose.
• Sound judgment on presentation and design: understands that how a measure is presented is as important as the measure itself; brings an instinct for clarity, simplicity, and fitness for purpose to every tool produced.
• Ability to manage across multiple internal clients: comfortable working across three functions with different priorities and rhythms; prioritizes effectively, manages expectations, and keeps all clients informed of progress without being chased.
• Practical, scalable mindset: builds for where the organization is today while keeping future growth in view; does not overengineer but does not build dead ends either.
• Domain experience in marine, cruise, or a comparable operating environment is an advantage but not a requirement.
• Bachelor’s degree required, preferably in an analytical, business, or information systems discipline.