Lead Data Analyst, Digital Experience Analytics

This role is in support of the B2B Digital Experience strategy team specifically supporting the Offer Selection and Management team, and will work directly with our business partners in understanding the institutional and consultant client experiences within the digital channel. The person will be responsible with helping to understand the business problems that need to be solved, identifying the best data sources available, and delivering actionable insights for the business. A successful candidate will be able to explain conclusions not only in analytical terms, but with business context and conclusions.

Responsibilities

• Partner with B2B stakeholders to identify and analyze business problems requiring data-driven solutions
• Examine customer end-to-end experiences across all digital channels to uncover trends, patterns, and opportunities
• Oversee the collection, analysis, and extraction of key data