Lead Customer Service Representative
One Hour Heating & Air Conditioning · Waterloo, IA · 26 mo ago
Customer Service$20/hrFull-time
What You Will Be Doing
- Meets the quota of calls on the daily schedule.
- Greets all visitors to our building in a way that reflects our company's values.
- Takes incoming customer phone calls and books appointments into the system with accuracy.
- Makes outbound calls to fill schedule as needed.
- Helps other team members to achieve common goals.
- Manages our Club Membership program.
What You’ll Need To Succeed
- Microsoft Office experience.
- Customer service/phone skills.
- Solid organizational skills with a demonstrated ability to multitask.
- A history of producing quality/accurate results.
- A care and concern for other team members as well as external customers.
Benefits
- Wages starting at $20/hr with incentives.
- Medical & dental insurance.
- Paid Time Off + Major holidays paid.
- Frequent celebrations, meals, events & recognitions.
- Company-wide, daily leadership training.
Pay
Wages starting at $20/hr with incentives.
Schedule
Flexibility in scheduling.
Career Path
Unlimited future with world-class training programs including Technical Training, Virtual technical training, communications, sales, and more!
How to Apply
Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. For inquiries about employment, benefits, scheduling, and compensation, please contact the franchise location directly.