Lead Customer Service Representative

Key Responsibilities

• Greet customers
• Run the register, cashier, make purchase suggestions
• Work with food program
• Lead shifts regularly
• Work inside and outside the store
• Maintain store appearance
• Provide fast and friendly service
• Interact with customers daily
• Work as part of a team
• Lead a team of employees
• Think quickly and offer suggestions

Requirements

• Good at selling products to customers
• Provide excellent customer care
• Communicate and converse in a friendly manner
• Work at a quick pace while having fun
• Be willing to learn and have fun

Physical Requirements

• Stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds for up to 30 minutes
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting up to one hour a shift
• Grasp, reach and manipulate objects with hands
• Requires eye-hand coordination and may involve climbing a ladder

Qualifications

• Retail and customer service experience
• Entry level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent