Lead CRM Engineer

Location: West Los Angeles, CA (Hybrid: 2-3 Days Onsite per Week)
Employment Type: Contract (8-month contract with possible extension)
Pay rate: $55/hr. - $59/hr. on W2

About the role

We are seeking an experienced Lead CRM Engineer / Senior Software Engineer to join a dynamic Platform Engineering team. This role is responsible for designing, developing, and maintaining scalable, secure, and resilient platform services that support critical business applications and infrastructure. The ideal candidate will possess strong expertise in cloud-native technologies, backend development, automation testing, DevOps practices, and modern software delivery methodologies. This position offers an opportunity to work in a collaborative environment focused on innovation, operational excellence, and continuous improvement.

Responsibilities

• Implement and maintain automated testing (unit, integration, and smoke tests) to improve delivery confidence and reduce production risk
• Embed automated testing and quality gates into CI/CD workflows to support reliable releases
• Design and develop backend services and APIs to support platform operations, including release engineering, DevOps pipelines, and system integrations
• Collaborate with QA, Security, and Infrastructure teams to ensure seamless deployment and performance of platform tools
• Implement monitoring and alerting solutions to ensure SLA adherence and rapid incident response
• Contribute to engineering best practices and drive knowledge sharing across the platform domain
• Support platform releases through validation, monitoring, and post-deployment oversight
• Operate in an AI-driven SDLC environment and familiarity with AI code assistants like GitHub Copilot or similar tools

Proficiency in AWS and Azure Cloud native technologies and experience with Azure migration. Familiarity with DevOps tools. Knowledge of container orchestration, release automation, and platform observability tools (e.g., Datadog).

Qualifications

• 5+ years of software engineering experience
• Proficiency in C#
• Automation tool testing experience (PostMan, Bruno, SpecFlow, cucumber)
• End-to-end test automation experience covering APIs, batch processing, and big data validation
• Strong understanding of RESTful API design, OAuth2, and microservices architecture
• Experience with cloud platforms (AWS/AKS preferred), Azure Cosmos DB with AI Search, and infrastructure-as-code (Terraform)
• Familiarity with DevOps tools such as Jenkins, TeamCity, GitHub Actions, and ArgoCD
• Knowledge of container orchestration, release automation, and platform observability tools (e.g., Datadog, Prometheus)

Preferred Qualifications

• Ability to work independently and collaboratively in a fast-paced environment
• Strong problem-solving skills and attention to detail
• Excellent communication skills for cross-team collaboration