Lead Craftsman
Ace Handyman Services Whatcom County has been providing reliable and high-quality home repair solutions. Our customers love us for our commitment to excellence, while our employees appreciate the supportive work culture and opportunities for growth.
About the role
Join Ace Handyman Services Whatcom County as a Lead Craftsman, where your skills will shine in a supportive and dynamic environment. We are looking for an experienced professional to lead our team in delivering top-notch home repair and improvement services to our valued clients in Ferndale, WA.
The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry. Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name.
Responsibilities
- Perform high-quality repairs, installations, and renovations across multiple trades.
- Communicate effectively with clients to understand their needs and provide expert advice.
- Maintain a clean and safe work environment while adhering to all safety protocols.
- Manage project timelines and ensure timely completion of all tasks.
- Train and mentor junior craftsmen to enhance their skills and performance.
- Assist in estimating project costs and managing budgets.
- Build strong relationships with clients to foster repeat business and referrals.
- Bill and collect onsite at the end of every job.
Requirements
- Proven experience in home repair and remodeling, with a strong portfolio of completed projects.
- Excellent leadership and communication skills to effectively manage a team.
- Knowledge of various trades, including carpentry, plumbing, and electrical work.
- Valid driver's license and reliable transportation to travel to job sites.
- Strong problem-solving skills and attention to detail.
- Ability to read directions and assembly instructions.
- Ability to work independently and manage multiple projects simultaneously.
- Customer-focused attitude with a passion for delivering exceptional service.
- Relevant certifications or licenses in trades are a plus.
Benefits
- 401(k)
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Competitive salary
- Flexible schedule
- Free uniforms
- Health insurance
Pay
$30.00 - $40.00 per hour