Lead Count Team Member
L'Auberge Baton Rouge · Baton Rouge, LA · 3 wk ago
ManagementFull-time
Initial Placement & Benefits
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position.
Paid Time Off
Paid time off is earned according to the local policy and increases with the length of employment.
Delivers Superior Internal and External Guest Service
- Ensures every interaction includes the Six Core Service Standards (Look sharp, smile and greet the guest; Be friendly, polite and use courteous language; Provide especially timely and knowledgeable service and then some; Always find solutions to guests’ problems; Use the guest’s name when appropriate; Thank the guest and invite him or her back.)
- Works harmoniously with fellow team members.
Maintains Security of Currency
- Provides extreme care and attention to detail.
- Ensures procedures and proper controls are affected to protect counted receipts.
- Conducts a mechanically assisted count of the contents of the table drop boxes to determine, by table, the amount of the drop and the win.
- Conducts a mechanically assisted count of the contents of the bill validator boxes.
- Maintains awareness of changes and/or problems which may affect the security of the currency in the Count Room and reports observances to the Count Room Supervisor.
- Counts and reconciles total funds to ensure the integrity of the count.
- Transfers the corresponding documentation to the Accounting Department on a daily basis.
- Prepares funds, with proper documentation for transfer of funds to the Cage Department.
Physical Demands
- Moves around work areas, bends, squats, reaches, twists, carries and moves up effectively and efficiently to 50 pounds retrieving and emptying boxes.
- Remains standing for majority of shift and makes way around the Count Room in an efficient manner.
- Spend a large portion of the shift on the gaming floor, and is subject to varying levels of crowds, noise, and smoke, the severity of which depends upon customer volume.
Qualifications
- Must be at least 21 years of age.
- Knowledge of AS/400 computer system, and 10-key calculator.
- Ability to operate currency counting equipment.
- Knowledge of cashiering or banking operations.
- Ability to communicate effectively with subordinates, coworkers, and management.
- Ability to count and separate varying denominations of chips and currency.
- Must obtain and maintain an active Louisiana gaming license.
- Must successfully pass background check.