Jobs · Virginia

Lead Consultant, ServiceNow

Nuvitek · Chantilly, VA · 1 mo ago
Hybrid$180k–$205k/yrFull-time
We need to output only HTML fragment, no html/body tags, no markdown fences. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. We have description: "At Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow, you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization." That's about the role. So we can have

About the role

with that paragraph. Responsibilities: The "What You Will Do" bullet list. We need to extract each bullet as
  • . The bullet list includes many items separated by line breaks or maybe sentences. We'll parse. List: - Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog - Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources - Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service - Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. - Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer’s code as needed - Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives - Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. - Participate in implementation architectures for digital solutions, frameworks, and accelerators. - Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. - Help with building proof of concept, and creating technical solutions for internal application as needed. We need to ensure each is a
  • . Also note some bullet points start with "Demonstrated experience..." which is more a requirement but appears under responsibilities; we keep as is. Now Requirements: The "What You Will Bring" list includes many items. We'll treat as Requirements section. List: - Bachelor’s degree in computer science, Information Systems, or an equivalent technical field. - 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. - 6+ years specializing in multiple offerings like major ServiceNow suites (ITSM, ITOM, HRSD, CMDB, SPM) - Experience with programming languages like JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, Integration Hub, Service Portal, and platform scripting. - Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. - Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. - Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. - Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. - A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. - Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. - Experience with creating reports and dashboards within ServiceNow Performance Analytics. - Obtain the Following Certifications: ServiceNow Certified System Administrator (CSA) - Obtain a cybersecurity focused certification like Security+ - ServiceNow Developer for IT, Security, HR, CS, Platform Application Development - ITIL 4 Foundation (ITIL 4) - Fairly good understanding of data concepts (SQL, Databases) and business workflows - Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources - US Citizen, ability to attain public trust clearance. Now Qualifications: There's a "Highly Desired Qualifications" list. We'll treat as Qualifications section. List: - Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow - Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision - Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. - Strong troubleshooting, problem-solving, and organizational and time management skills. - Good communication and interpersonal skills in a remote environment - Experience working with software development team members. - Other open sources of technology experience preferred - Experience working with the U.S. Federal Government and its agencies. - Obtain the Following Certifications: ServiceNow Certified Implementation Specialist (CIS) in one or more modules (ITSM, HRSD, ITAM, or SecOps) - SAFe Scrum Master (SSM), SAFe Agilist (SA), or Certified Scrum Master (CSM) Now Benefits: The "Why Join Nuvitek?" includes bullet list of benefits: "Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off". Also earlier there is "Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery—ideal for professionals seeking a balance between customer interaction and technical depth." Those are more about role/culture but could be part of Benefits? The instruction: include Benefits section only if posting actually states them. The benefits are listed: Medical Insurance, Dental Insurance, Vision Insurance, Disability and Life Insurance, Parental Leave, 401K, Paid Time Off. So we will create Benefits
    • for each. Pay: The posting includes "Compensation: $180,000 - $205,000 / year". That's pay. So we need a Pay section with that info. Use

      maybe? The rule: Use

      • for any list of duties/requirements/benefits, and

        for prose. Pay is not a list; it's a single line. So we can put

        $180,000 - $205,000 per year

        under

        Pay

        . Schedule: The posting includes location hybrid: "Hybrid: Chantilly, VA (Government/Contractor SCIF) 75% on-site/25% remote". That's schedule info. So we can have Schedule section with that. Use

        . We also have location earlier but we already used location in schedule. The location line appears twice: "Location: Chantilly, VA" and later "Location: Hybrid: Chantilly, VA (Government/Contractor SCIF) 75% on-site/25% remote". We'll use the hybrid description. We must not repeat job title as heading. Not include Job ID etc. Remove boilerplate: EEO statement, AI & Interview Technology Disclosure, etc. Also remove "Equal Opportunity Employer Statement". Also remove "Why Join Nuvitek?" heading? We'll incorporate the benefits and maybe the culture description? The "Why Join Nuvitek?" includes some prose about opportunity etc. That could be part of Benefits? But we already have benefits list; we could also include a short paragraph about culture under Benefits or maybe under About the role? The instruction: Prefer a few substantive sections over many thin ones. We could merge the "Why Join Nuvitek?" prose into Benefits section as a paragraph before the list. But Benefits section should only be emitted if posting has real specific content for it. It does have benefits list; we can also include the preceding sentences as prose. That's fine. Thus Benefits section:

        Benefits

        Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery—ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package:

        • Medical Insurance
        • Dental Insurance
        • Vision Insurance
        • Disability and Life Insurance
        • Parental Leave
        • 401K
        • Paid Time Off
        Now Pay:

        Pay

        $180,000 - $205,000 per year

        Schedule:

        Schedule

        Hybrid: Chantilly, VA (Government/Contractor SCIF) 75% on-site/25% remote

        Now we need to ensure we don't include any fluff like "Clearance: Active Top Secret SCI Required". That's important info but not a section heading; we could include it under About the role or maybe as a paragraph under About the role? The instruction: preserve ALL substantive information; do not invent or summarize away detail. So we need to include clearance requirement somewhere. Where fits? Could be under About the role as an additional paragraph after the description. Or we could create a separate section like "Clearance" but not in allowed headings list; we shouldn't create new headings not listed. So we should incorporate into existing sections. Probably best to add a paragraph under About the role after the initial description: mention clearance requirement. Also location appears in schedule; we already have schedule. Also "Department: ServiceNow" maybe not needed. We need to include "Clearance: Active Top Secret SCI Required". We'll add a paragraph under About the role. Now check for any other substantive info: "Location: Hybrid: Chantilly, VA (Government/Contractor SCIF) 75% on-site/25% remote" we used. Now ensure we didn't include any boilerplate: EEO statement, AI & Interview Technology Disclosure, etc. Remove. Now produce HTML fragment: sequence of sections. Order: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule. Make sure each section only if content exists. Now craft HTML. We'll need to escape any HTML special characters? The text includes apostrophes, etc. It's fine as plain text. Let's construct. About the role:

        About the role

        At Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow, you will play a vital role at Nuvitek. You will work closely

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