Lead Consultant, Pharmacy

Lockton is currently seeking a VP, Lead Consultant to join our Pharmacy practice managing complex, large accounts. The ideal candidate will demonstrate a high level of professionalism; possess the ability to work well in a fast-paced environment and the flexibility to easily adapt to changing priorities.

Responsibilities

• Responsible for a higher volume of designated, large/ complex book of business, with assistance from account team.
• Proactively consult on large, complex clients including health and welfare plan design, pricing, benchmarking studies and negotiations, plan renewals and vendor analysis and management
• Act as an expert within the Pharmacy practice and consult with other internal SME’s on complex strategies to optimize client satisfaction & retention
• Support the generation of new business by collaborating with Producers in prospect meetings, acting as the technical SME and leading the RFP process
• Assists in mentoring and coaching others within the unit.
• Assists with managing and completing performance evaluations for account team.
• Assists Producer in sales opportunities for prospective clients.
• Determine when Producer and/or Regional Lead involvement is necessary in problem resolution.
• Work collaboratively with PBMs to manage RFPs for clients.
• Work with clients to set a pharmacy strategy and execute the strategy with the client’s pharmacy vendors.
• Assist in review and accuracy of all vendor agreements.
• Ability to lead client meetings and provide “on the spot” strategic guidance and financial performance.
• Develop and produces RFPs by coordinating analytic outputs, vendor replies, and client feedback resulting in successful completion of RFP process.
• Execute client renewals by building relationships with key client stakeholders and asking effective probing questions that lead to innovative pharmacy benefit plan designs
• Work with account team to ensure resolution of client problems and/or vendor issues
• Maintain ongoing client relationships by attending on-site client meetings and/or lunch and evening events
• Maintain relationships with PBMs, specialty pharmacies, and other pharmacy vendors.
• Attendance at internal meetings/educational programs.

Qualifications

• Minimum of Bachelor’s Degree in business related field.
• Minimum 12 to 15 years’ experience in the industry, specifically experience in PBMs or health plans.
• Management experience preferred.
• Doctor of Pharmacy degree preferred but not required
• Legal right to work in the United States

Skills

• A complete working knowledge of pharmacy benefits in multiple product lines (i.e. Medicare, Medicaid, commercial Health Plan, employer).
• Excellent organization, communication and negotiation skills.
• A firm working knowledge of welfare benefits in multiple product lines (i.e. medical, dental, life, AD&D, disability) and a basic understanding of risk and insurance.
• Excellent computer skills, including word processing and spreadsheet expertise.
• Complete working knowledge of differing financial arrangements and products available to clients
• Must be knowledgeable on compliance requirements and federal/state legislation.
• Proven critical thinking and problem-solving skills
• Must be available for travel and willing to accept responsibility for client/vendor entertainment.