Lead Configurator

This position is the primary responsible for WMS, YMS, and other supply chain solutions design, configuration, and implementation. Supporting F&D distribution centers, this role involves working closely with internal and external business and technical resources to deliver high-quality systems for distribution centers and other facilities. Success in this role requires providing functional choices to meet business needs, leading successful system implementations, and demonstrating strong technical and communication skills.

Requirements

• Bachelor’s degree in Information Technology or Computer Science (relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education)
• 5+ years of experience in IT or the consulting/services industry with a focus on retail and distribution solutions, or a combination
• 3+ years of hands-on WMS, YMS design, and implementation experience
• WMS workflow solution knowledge featuring multi-channel order management, integration with logistics systems to support ship-to-site, ship-to-store, returns management, and claims
• Extensive system and architecture knowledge of WMS, YMS, and their functionality for integration with ERP systems and inventory management systems
• Proven problem-solving and team-building skills
• Strong computer skills, including Microsoft Office Suite
• Detail-oriented and highly organized
• Excellent customer service skills and ability to work well under pressure
• Ability to multi-task, meet deadlines, and work in a fast-paced environment

Responsibilities

• Serve as the lead on WMS & YMS design, development, configuration changes, modification, and tuning of functional rules for optimized sales and implementation
• Deliver WMS & YMS business functionality by collaborating closely with enterprise systems, integration & TMS subject matter experts, ERP, and corporate system developers and infrastructure team members
• Design, develop, and implement high-quality software application solutions using application modules and work closely with the business (Distribution and Merchandising) to understand functional needs
• Participate in projects and provide cross-functional IT application support coordination on issues, design planning, and integration across systems
• Participate in technical and functional design, making recommendations that improve efficiency, minimize cost, and support future business growth plans
• Analyze, troubleshoot, and tune integrations with YMS, TMS, and WMS; work closely with the Infrastructure team to resolve performance and production issues and provide permanent solutions
• Manage integration challenges between enterprise systems and other external applications
• Support and enhance the rules and configuration set up currently in the Distribution and reporting space
• Be available to support F&D Distribution centers and consult on integration points after hours as necessary

Working Conditions

• This position is salaried and may include hours exceeding eight in a day or forty in a week
• Limited travel may be required, including air and car travel
• While performing the duties of this job, the employee may occasionally be exposed to a warehouse environment and moving vehicles; the noise level in the work environment is typically quiet to moderate

Physical/Sensory Requirements

• Sedentary work: ability to exert 10–20 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects
• Sedentary work involves sitting most of the time but may involve walking or standing for brief periods

Benefits

• Bonus opportunities and career advancement opportunities at every level
• Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
• Medical, Dental, Vision, Life, and other insurance plans (subject to eligibility criteria)
• Work-life balance, including paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1