LEAD CLEANER (H)

Responsibilities

• Follow assigned work schedules, route cards as directed.
• Report any barriers.
• Provides leadership and direction to team members.
• Provides open communication between field employees and management, monitors and documents client communications.
• Affords assistance in making daily and weekly work schedules.
• Oversees and performs cleaning operations in assigned building.
• Takes care of keys and access cards for the property.
• Reports damaged, broken and out of work features/items.
• Assists with making daily and weekly work schedules.
• Oversees and performs additional service requests (tag job) in assigned building.
• Oversees quality of jobs and confirms completion with Area Manager.
• Provides training for all new hires assigned to the building in accordance with onboarding procedures.
• Completes and validates any time records for regular or subcontractor employees.
• Checks supplies, equipment, and chemicals weekly.
• Miscellaneous duties as assigned.

Qualifications

• Must be 18 years of age or older.
• A high school diploma, GED, or college degree is not required.
• Preferred: 1 year of similar work experience, 1 year of customer service experience, 1 year of lead or supervisory experience.
• Valid Driver’s license.

About the role

A Lead ensures all facility operations follow policies and procedures, coordinates daily operations by delegating job assignments and providing guidance, and provides supervision at an assigned location when the Manager is not present. The Shift Leader maintains cleanliness and safety in buildings/facilities for all workers and customers, operates specialized equipment, handles cleaning chemicals, and supports general janitorial duties as needed.