Lead Centralized Customer Management Sales Representative

Essential Duties & Responsibilities

• Manage the relationships of assigned customer base of accounts across the country.
• Schedule and attend quarterly in-person visits with key customer accounts at their headquarters and key stores.
• Create and drive celebration growth strategies for all customer accounts.
• Actively problem-solve and mentor CCM Sales Representatives I and II.
• Coordinate with Centralized Customer Management team leadership to define sales goals and initiatives.
• Represent American Greetings in a professional manner and demonstrate sales knowledge, financial acumen, and industry expertise.
• Collaborate with Sales Leadership to identify and pursue new account prospects.
• Manage small retailer contracts, including administration of any rebates or payments.
• Understand and utilize available levers to generate profitable unit growth and accelerate consumption.
• Identify, evaluate, and respond effectively to competitive trends and activities.
• Develop sales growth initiative programs for larger individual retail stores and small chains.

Experience Required

• 5+ years of sales, customer management, and service coordination experience.

Education Required

• Bachelor’s degree in business or equivalent in years of experience.