Lead Cashier (Part-Time) @ Shedd Aquarium

About the role

This position provides optimal guest service ensuring that all guest needs are met in a timely manner. A Lead Cashier performs guest service skills that align with e|n Cares, demonstrates a mastery of the register system, and is authorized to handle special transactions including returns and price overrides. This role is responsible for the opening and closing of specific registers and completes additional tasks as assigned by the Store Director.

Responsibilities

• Holds self accountable to all e|n standards of performance and behavior.
• Resolves guest service issues in partnership with Store Director.
• Manages cash wrap functions and assists Service Representatives with returns, price overrides, and special transactions.
• Builds strong relationships with team members to align and support execution of business results.
• Actively pursues opportunities to promote self-development and creates a learning environment by modeling e|n core values.
• Fosters team member relationships to support business initiatives and growth.
• Complies with company personnel policies.
• Assists team to achieve store location’s sales, per cap, and purchase-with-purchase goals.
• Achieves personal purchase-with-purchase sales goals and other statistical sales expectations.
• Ensures accurate accounting of register tills and cash handling.
• Consistently looks for methods to maximize store sales and ensures completion and accuracy of all register transactions.
• Completes product, operations, and merchandise presentation training.
• Maintains all visual presentations and directives as communicated by Store Director and SSC initiatives.
• Participates in all e|n initiatives and ensures sustainability.
• Responds and reacts to all communication in a timely manner.
• Performs daily tasks such as cleaning, store recovery, and merchandise placement.
• Accountable for all Loss Prevention procedures and requirements.
• Maintains full knowledge of the venue’s building and programs.
• Ensures a clean, organized, and safe environment for guests to shop in.
• Follows e|n and Partner dress code guidelines.
• Participates in regional philanthropic activities.

Physical Demands

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequently required to stand, walk, and use hands to finger, handle, or feel.
• Occasionally required to reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.
• Must frequently lift and/or move up to 10 pounds.

Pay

$18.14/hour