Lead Cashier - Dana Point

About the role

The Lead Cashier at Mother’s Market supports front-end operations by providing exceptional customer service while assisting with daily supervision of cashier team members. This role helps ensure smooth register operations, accurate transactions, and a welcoming checkout experience.

Responsibilities

• Provide friendly, efficient, and accurate customer service at the register
• Support daily front-end operations and assist with opening and closing procedures
• Help train, coach, and support cashier team members
• Aid in register balancing, cash handling, and transaction accuracy
• Address customer questions and assist with issue resolution as needed
• Maintain cleanliness and organization of the checkout and front-end areas
• Ensure compliance with company policies, safety procedures, and cash-handling standards
• Support leadership in managing lines, breaks, and workflow
• Promote Mother’s Market values, including wellness, sustainability, and community
• Work collaboratively with store leadership and team members

Qualifications

• A high school diploma or equivalent is preferred
• Previous cashier or customer service experience is required
• Supervisory or lead experience is preferred
• Strong communication and customer service skills are essential
• Basic math skills and attention to detail are necessary
• The ability to stand for extended periods and lift up to 25 pounds is required
• Flexible availability, including weekends, evenings, and holidays, is desired

Desired Traits

• A friendly, positive, and professional demeanor is important
• Strong leadership and teamwork skills are valued
• A reliable, organized, and solution-oriented approach is beneficial
• Comfortable working in a fast-paced retail environment is key
• A passion for customer service and healthy living is desirable

Benefits

• Competitive pay
• Employee discount on Mother’s Market products
• Flexible scheduling
• Opportunities for growth and advancement
• A supportive, mission-driven work environment

Physical Requirements

• Standing, walking, bending, and repetitive motions throughout the shift
• Lifting, carrying, and pushing up to 25 lbs
• Repetitive hand and wrist motions

Why Work at Mother’s Market?

• A mission-driven company focused on health, wellness, and sustainability
• A supportive, team-oriented culture
• Opportunities for growth and career development
• Employee discounts on organic food and wellness products

Equal Opportunity Employer

Mother’s Market is proud to be an Equal Opportunity Employer. We welcome all qualified applicants regardless of race, color, religion, gender, sexual orientation, age, disability, or any other protected status.