Lead Caregiver

About the Role

Home Instead is seeking a highly energetic and organized individual to join our team as a Lead Care Pro. The role involves performing all duties outlined in the standard caregiver role while taking on additional responsibilities to support team operations, including caregiver engagement activities, training and mentorship, handling caregiver and client inquiries, and supporting overall client care.

Primary Responsibilities

• Cover open shifts and call‑offs during scheduled work hours.
• Support caregiver engagement and training:
  • Mentor new caregivers.
  • Assist with skill development.
  • Provide feedback and support.
  • Introduce caregivers to clients and ensure proper onboarding.
• Communicate with the office and care team regarding changes in client condition and provide feedback on caregivers.
• Participate in caregiver engagement activities and training initiatives.
• Handle caregiver and client inquiries as needed.
• Support overall client care and team operations.

Requirements

• Current resume (required to be considered).
• Active CNA or HCA license (Washington State).
• At least 2 years of caregiving experience.
• Leadership or training experience – preferred.
• Valid Washington State driver’s license.
• Auto insurance, reliable transportation, and a clean driving record.
• Ability to work in a fast‑paced environment and manage multiple priorities.
• Strong communication skills with a service‑oriented mindset.
• Basic computer proficiency and ability to learn new systems.

Schedule

Full‑time (40 hours/week), Tuesday‑Saturday schedule.

Compensation & Benefits

• Starting pay: $25‑$27 per hour (depending on experience).
• Guaranteed 40‑hour work week.
• Paid Time Off (PTO).
• Health & Dental Insurance (after 90 days).
• 401(k) with up to 3% match.
• Company‑provided PPE.
• Mileage reimbursement.

Why Join Home Instead?

• Providing quality senior care since 1994.
• Over 900 franchise offices worldwide.
• Seattle team has 100+ years of combined experience.
• Recognized by Newsweek, Entrepreneur, and J.D. Power for excellence in customer service and workplace culture.